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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Here’s one of five emails I received on one order: Dear Todd AKA Shindigz Customer of the Day, CONGRATULATIONS!

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Amid Convenience Culture, Gen Zers Embrace Boutique Shopping—Here’s Why

Success

Those born between 1997 and 2012 were raised with connectivity at their fingertips. The age of waiting in lines at the mall or scrolling through pages of product on a website seem to be behind us,” MARKET Chief Creative Officer Keenan Walker says in an email to SUCCESS. Hazel & Olive found its roots in Johnson’s apartment in 2012.

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10 Favors You Can Do for Yourself Every Day

Success

I think she was trying to say, “It’s up to you. In 2012 I wrote about my mother-in-law, Helen Johnson, and I think this question defined her life. Self-discipline starts with your thoughts, so pack up the blame game. Own up to your multitasking. But I did answer the pressing email! Send an email.

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My 2012 Career and Business Plan

Eat Your Career

So, I’ve done a lot of analysis over the past few weeks (and a little soul searching as well), and I’ve created a plan for 2012 that I feel honors my true gifts and the areas of my work that really feed my soul. So, I’m making a very clear commitment in 2012 to maintain a 70/30 split. You will receive an email with details.

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Organising your Outlook folders

Practically Perfect PA

This is a little excerpt of a blog I wrote back in 2012 while working as an EA to three directors, I included a picture of my Outlook filing system which gives a good overview of how I filed stuff. I think the way people structure their email files can be quite a personal thing! Here is a little diagram of my email file structure. .

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The Final Stretch of 2012: Three Questions to Ask Yourself

Eat Your Career

I don’t want to scare you but…brace yourself… we’re in the final stretch of 2012 ! To help you feel a little more in control and ensure you get the most out of the final days of 2012, here are three questions to ask yourself: 1. Email this to a friend? Cue screams of horror and outrage). You deserve it.

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4 Easy Ways to Make Your Career Better in 2012

On The Job

I know a lot of people say you shouldn't make resolutions because you're just setting yourself up for disappointment. I mean, I know that if I say I plan to give up Diet Dr. Pepper's and M&Ms, I'll know in my gut that is never going to happen. I've come up with a list for anyone's career that feels right in my gut.

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