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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. times the impact of spoken ones.

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My 2012 Career and Business Plan

Eat Your Career

So, I’ve done a lot of analysis over the past few weeks (and a little soul searching as well), and I’ve created a plan for 2012 that I feel honors my true gifts and the areas of my work that really feed my soul. So, I’m making a very clear commitment in 2012 to maintain a 70/30 split. You will receive an email with details.

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The Final Stretch of 2012: Three Questions to Ask Yourself

Eat Your Career

I don’t want to scare you but…brace yourself… we’re in the final stretch of 2012 ! To help you feel a little more in control and ensure you get the most out of the final days of 2012, here are three questions to ask yourself: 1. Email this to a friend? Cue screams of horror and outrage). You deserve it.

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Free Coaching Call: April 2012

Eat Your Career

Please Note: We’ll me taking the month of May off due to a few big projects I have in the works. Email this to a friend? In case you missed it, I held my free coaching call for the month of April earlier this week. You can listen to the recorded version using the audio player below. Now THAT’S great service, isn’t it??

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Where Does Clutter Come From?

Clutter Coach

Originally posted 2012-05-08 10:40:45. Clutter can also come from projects in progress. case (for jewelry making, for example) to keep your project supplies in. your project. Completion means that even if your project is unfinished, you still put things away after each session of working on it. Or set aside some.

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The 2012 Productivityist Holiday Gift Guide

Productivityist

Well, if this person is a productivityist — or at least needs to look at becoming more productive — then you should give The Productivityist Holiday Gift Guide for 2012 a good look. This is my email app of choice , and it’s cross-platform. In my mind, this is an “easy” choice for a stocking stuffer. Coleto Multi-Pen.

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What can Oprah Winfrey teach assistants?

Practically Perfect PA

Assistants should always seek out the things they are good at – be it spreadsheets, marketing, social media or project management – and then do more of that stuff. If a project comes up ask to help the project manager, get involved with the organisation’s social media. Acknowledge your mistakes and move on.