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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Here’s an example: “Hi, I’m Jenny. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. The prospect is now a patient and has referred dozens of friends.

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We all have relationship regrets — and here’s how we can learn from them

Ideas.Ted

Likewise, a 2012 study by researchers Mike Morrison, Kai Epstude, and Neal Roese concluded that regrets about social relationships are felt more deeply than other types of regrets because they threaten our sense of belonging. A few years after Deepa died, Amy learned that another childhood friend had been diagnosed with cancer.

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4 Easy Ways to Make Your Career Better in 2012

On The Job

So does the resolution I made to stop using my lunch hour to read the newspaper or catch up on emails while eating. I'm going to take Keith Ferrazzi' s advice and start learning to invite others to lunch. Here's some ideas to make 2012 better: 1. Send an email, or invite them both to lunch. Let them take it from there.

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Authentically Gen Z: The Values, Aspirations & Drivers That Will Re-Define The Future Of Work

Allwork

As Generation Z—those born between 1997 and 2012—begins to enter the workforce, companies are realizing their current office spaces, operational policies, and company norms do not resonate as strongly with this emerging employee base as they did with those of decades past. Image courtesy of SmithGroup. ” Image courtesy of SmithGroup.

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Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

Friday night I learned that one of my favorite pod-casting sites, Cinch.fm , was shutting down.    I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today.   Date: August 17, 2012 6:10:29 PM CDT Subject: Cinch.FM is Shutting Down!

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Top 3 Gmail Productivity Tools

Office Organization Success

My main reason was because, as I seem to be doing a lot of traveling lately, I wanted to be able to access my email on the go, especially from my laptop as I take it with me when I travel. Email Signatures. If there were several emails within the conversation thread, this meant that my signature appeared way down at the bottom.

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What can assistants expect in 2013

Practically Perfect PA

Well 2012 is over and done with and we are now already two days into 2013. If in 2012 you did not attend any events or training sessions then you should speak to your manager or HR immediately to get something booked for 2013. I hope you all feel the same and are looking forward to the next twelve months. Applications.

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