The Small Business Blog

JUNE 4, 2013

Business Advice Business Marketing Customer Service Marketing/PR business advice customer care Facebook small business tips Social media for business'

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Facebook Social Media Customer Service 2012 100

Customers Rock!

MAY 10, 2012

I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Good News for Social Customer Service.

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Verizon Social Media Customer Service 2012 100

Success

DECEMBER 14, 2022

In a time when the 24-hour news cycle bombards us with stories of tragedy, heartbreak and deceit, it can be difficult to keep our heads up and remain optimistic about the world we live in. A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012.

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2017 Gifts 2012 2001 276

Small Business CEO

DECEMBER 15, 2011

Before you write the proposal, run through your head any and all questions you believe the client may come at you with, including funding, customer service, and quality of work and so on. They say that the best customer service care is by listening to the client, practice it. Business Proposal Photo via Shutterstock.

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2012 Customer Service Resume 2011 40

Office Dynamics

OCTOBER 15, 2014

Then out of the blue, the topic crops up at work or at your kid’s school. Eerily, you happened to have just picked up a book two weeks prior, again, dissecting the same issue. The topic then came up at my Sunday women’s circle as one after another person shared their respective concerns about feeling lost. It’s a message, folks!

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Administrative Professionals IAAP 2009 Social Media 100

Eco-Office Gals

JANUARY 1, 2013

While we may not burn up every drop of oil on the planet any time soon, it will become increasingly difficult and expensive to find and utilize. Businesses have been outsourcing everything from manufacturing to customer service for years. Renewable Energy Sources for Sustainable Living 2012 and Beyond.

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Expenses 2012 Lifestyle Customer Service 100

Customers Rock!

JANUARY 10, 2012

However, I strongly feel one of the most effective uses of social media is to build and deepen relationships with customers – be they consumers, clients, donors, or constituents. I predict this will be a big focus for social media in 2012. Making a Difference in 2012. How can this be effectively done? No, really.

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Social Media 2012 Twitter Agencies 100

Service Untitled

JULY 17, 2013

For the luxury brands, buyers insist on the quality of merchandise accompanied by exceptional customer experiences. Within minutes of entering a boutique, can a prospective buyer be confident of a friendly atmosphere, of comfortable surroundings, and that of a customer service consultant capable of expertly assisting without being annoying?

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Customer Service Holidays Social Media Clothes 40

Admin Awards

FEBRUARY 2, 2023

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. Yet they wake up, do it all over again, and still somehow make you feel like you’re the only person in the world that matters. Able to provide unsolicited support: look up, look to the future, be positive, ‘chin up’?

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Interviewing Administrative Professionals Medical 2012 52

Service Untitled

MARCH 10, 2014

Their “Happiness Experience Form” evaluates the team member’s ability to personally connect with the customer, build a rapport, address the needs of the customer, and deliver the “WOW” experience. ” Customer needs are anticipated. Customers receive quick responses.

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Customer Service 2012 2007 Phones 40

Small Business CEO

JUNE 26, 2013

In 2012, small business owners worked 42 percent more hours per week than five years ago. When running a business it’s easy to let your to-do list get out of hand; especially for those annoying tasks like scheduling appointments, sitting on hold for a customer service agent or even researching local vendors.

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2012 Purchasing Customer Service AT&T 40

The Small Business Blog

MAY 12, 2010

Every time one of these businesses is propped up with public funding, new innovations are being killed off by keeping these inefficient and badly managed corporate giants afloat. The mortality rate of SME’s in the UK is still over 50% within five years of start up. It is a basic human right to live in legal certainty. VB, Stefan PS.

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Success

FEBRUARY 15, 2022

Some of the good deeds include delivering 100 Easter eggs to children in a hospital dressed up as a bunny and putting on a birthday party for a woman in a care home who was turning 100, but had no family. And in 2012, Egwuonwu founded World Dream Day. Gallen, and Columbia University. Paul Epstein.

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Mentoring International 2021 Social Media 310