Success

MARCH 13, 2022

These examples have one thing in common: From start to finish, these business people and their teams thrilled their customers. Or in sales-speak, they optimized their customers’ experience. Once a business lands a customer, its No. 1 job is to optimize that customer’s experience. It’s a pleasure to meet you.

Email 275

Email Customer Service Gifts Purchasing 275

Customers Rock!

JANUARY 24, 2012

As we move into 2012, I fully believe this will be the year that executives begin asking the difficult questions to their social media teams, including what kind of returns they are getting on their social media investment. They believe that it is there, and they keep looking for it even though it eludes them. Sanuk is another example.

Social Media 100

Social Media Verizon Customer Service 2012 100

Service Untitled

MARCH 10, 2014

Their “Happiness Experience Form” evaluates the team member’s ability to personally connect with the customer, build a rapport, address the needs of the customer, and deliver the “WOW” experience. The customer did reportedly purchase a pair of Ugg boots.

Customer Service 40

Customer Service 2012 2007 Phones 40

Success

FEBRUARY 15, 2022

They also joined The John Maxwell Team and were certified as coaches, trainers, speakers and teachers. Together Atkinson and Meier operate the Atkinson Team at eXp Realty, with Atkinson as the CEO and Meier as the COO. Since then, she has built both a local and nationwide team of over 770 agents. Gogo Bethke. Cindy Castillo.

Mentoring 312

Mentoring International 2021 Social Media 312