Remove 2012 Remove Customer Service Remove Phones Remove Price
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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Sending flowers and customer service

Service Untitled

Many of us order our flowers over the phone or the Internet, and since holidays are a one shot deal when it comes to flowers being at their required destination on time, we as consumers hold florists to a high level of “flower” responsibility. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

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Walmart’s dismal customer service scores drive customers away

Service Untitled

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Hearing the Message

Office Dynamics

Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. What example am I setting for our teenage daughter about pursuing dreams at a fairly expensive price? It’s a message, folks! Are you hearing it? Are you hearing it? Friend: I miss you.

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Customer satisfaction for retailers at all time high

Service Untitled

The American Customer Satisfaction Index (ACSI) report examined the implications of both e-commerce and retail businesses concluding that better customer service, discounting of prices, and lower gasoline prices offset a drop in Internet sales. Is customer service more about loyalty or preventing frustration?

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An Open Letter To Our Prime Minister, David Cameron

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk This will mean that the Treasury will not see a penny their additional tax from this band until 31 January 2012. Stefan Töpfer Said on May 14th, 2010 at 9:54 am Nick, Well if the don’t there will be a heavy price to pay. very useful post.

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