Service Untitled
APRIL 11, 2012
Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th. photo by: FlowersByMeredith.
Service Untitled
APRIL 10, 2012
Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th. photo by: FlowersByMeredith.
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Service Untitled
MARCH 19, 2013
Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.
Eco-Office Gals
JANUARY 1, 2013
Businesses have been outsourcing everything from manufacturing to customer service for years. Consider this matter from the sustainability standpoint, however, and see how this affects your vision. Post from: Eco-Office Gals How to Develop a Sustainable Vision for Your Business in the New Year.
Customers Rock!
JANUARY 10, 2012
I predict this will be a big focus for social media in 2012. How can this be effectively done? He has become one of the best examples of how to use social media to build relationships with people, in his case, the people of Newark. Making a Difference in 2012. Let’s take a cue from local government. No, really.
Customers Rock!
MAY 10, 2012
I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Good News for Social Customer Service.
Success
DECEMBER 14, 2022
A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas.
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