Success

MARCH 13, 2022

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Or in sales-speak, they optimized their customers’ experience. Here’s an example: “Hi, I’m Jenny.

Email 262

Email Customer Service Gifts Purchasing 262

Admin Awards

FEBRUARY 2, 2023

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. We are immensely grateful for the early example that Colleen and Herb set for administrative excellence and advancement that would pave the way for a program like ours. Deep integrity? Generosity of spirit?

Interviewing 52

Interviewing Administrative Professionals Medical 2012 52

Success

FEBRUARY 15, 2022

And in 2012, Egwuonwu founded World Dream Day. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Now one of the youngest top Latino leaders in real estate, German is a true example of the American dream.

Mentoring 310

Mentoring International 2021 Social Media 310