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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

My mother, Jeannette Castellano, inspired the creation of the Admin Awards, which began back in 2012 in Dallas, Texas. You don’t need a million-dollar production budget to give something soul, and the Admin Awards definitely has soul. It definitely got me through the pandemic! What inspired you to start running the Admin Awards?

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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Pete and I looked at each other and said, ‘Wow, this is definitely something we were meant to do,’” Ranney said. I feel like I’m doing something more than just Christmas gifts,” said Rydzy.

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