Remove 2012 Remove Content Remove Customer Service Remove Social Media
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Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

  I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today. Provide Customer Service Even If The Service You Are Providing is No Cost.   Date: August 17, 2012 6:10:29 PM CDT Subject: Cinch.FM AudioBoo  [link].

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Eco-Friendly Business Promotion Techniques for 2013

Eco-Office Gals

The end of 2012 is looming on the horizon, which means it’s once again time to buy new calendars, reset the budget, and start thinking about your business strategy for the coming year. Social networking. It’s not enough to create business profiles, you also have to add content, monitor activity, and plan promotions.

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Can Facebook emotionally manipulate customer service?

Service Untitled

The emotional manipulation factor has been all abuzz this past week after the published results of a January 2012 subliminal study by Facebook was revealed in the Proceedings of the National Academy of Sciences. In a week long “social experiment,” the News Feed content was changed. So what did they do?

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Lithium’s Customer Heroes

Customers Rock!

I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Good News for Social Customer Service.

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Introducing the SUCCESS 125

Success

That was when she started to build her business, organically, with the power of social media. Bethke has been named the social media queen of real estate, and was also voted #1 social media realtor in Michigan 3 years in a row. And in 2012, Egwuonwu founded World Dream Day. Glenn Bill. Paul Epstein.

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