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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. Or in sales-speak, they optimized their customers’ experience.

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November is Pancreatic Cancer Awareness Month

Office Dynamics

Joan explored new territory by going deeper into “what really matters, underneath it all” while approaching the different subjects like responsibility, trust, chemistry between a leader and their assistant, self-confidence at work, self-awareness and more. Purchase this book /Proceeds are donated to Pancan. How You Can Help.

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The Truth About Impostor Syndrome and How to Overcome It

Stephanie LH Calahan

Your confidence takes a tumble, or you feel shame when faced with a setback because you are not performing the way you would like. You shutter when someone refers to you as an expert or wants to put you in the spotlight. In 2012 Time 100 named her as one of the most influential people in the world. Lupita Nyong’o .

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Administrative Professionals Day Gift List for 2013

Office Dynamics

I will go through the ‘what’ and they ‘why’ behind purchasing a gift for Administrative Professionals Day. If you don’t feel your assistant deserves a gift or you think this is a made up holiday please refer to my article What NOT to Get Your Assistant for Administrative Professionals Day.