Remove 2012 Remove AT&T Remove Holidays Remove Purchasing
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S. Transactional milestones are any events that move the customer through the purchasing experience. Two additional studies give us a whopping seven seconds. Communicate and celebrate transactional and relationship milestones.

Email 278
article thumbnail

Ecommerce Driving Steep Declines in Retail Foot Traffic

Small Business Labs

.  Key quote: "Retailers got only about half the holiday traffic in 2013 as they did just three years earlier, according to ShopperTrak, which uses a network of 60,000 shopper-counting devices to track visits at malls and large retailers across the country. in 2012 and 14.6% But people aren't just buying online.

2013 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Monday Motivator: Shifting Gears

Office Dynamics

Are your Mondays getting harder and harder during the holiday season? If you''re like me, your weekends are packed with activity and flurry getting ready for the holidays and maybe just having fun with family and friends. It''s pretty hard to shift gears sometimes, isn''t it? Don''t put on the news; it''s usually depressing.).

Holidays 100
article thumbnail

The 2013 Productivityist Holiday Gift Guide

Productivityist

This year I decided to offer holiday shoppers a bit more time to explore possible gift ideas for the productivity enthusiast — aka the "productivityist" — in their lives. The Productivityist Holiday Gift Guide for 2013 may be a long read, but it may just spark some gift ideas you hadn''t considered. I''m glad I did.

Gifts 40
article thumbnail

Administrative Professionals Day Gift List for 2013

Office Dynamics

I will go through the ‘what’ and they ‘why’ behind purchasing a gift for Administrative Professionals Day. Having a day (or week) for administrative professionals isn''t about Hallmark making a buck. ” aren’t really compliments. First let’s start with some basics. AssistantsGetStuffDone.

article thumbnail

In the fiercely, competitive struggle of fashion and service, Burberry does it well

Service Untitled

And in my own experience, the Burberry store in Palm Beach Gardens offers the visually appealing, experienced sales consultants, and the ease of completing a purchase with the least amount of stress. Can’t other stores take a lesson or two from a London tradition who just seems to do it better than most stores?

article thumbnail

Introducing the SUCCESS 125

Success

So, we asked you, our readers, to nominate the people who have made long-lasting, positive change in your life. And with that, we introduce to you, the SUCCESS 125. Jean Accius. Senior Vice President. He is a teacher, a mentor, a coach, a convener, and a doer. But this is not where her journey began. Now, her team—also the No. Dave Conord.

Mentoring 312