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A Heartfelt Holiday Message

Office Dynamics

Don’t ever take it for granted. Now, for my important message and words of wisdom for the holidays. This comes from a theme that has resonated at Office Dynamics all year, was a part of our 2012 conference, and is emphasized in my new book for women, Give Yourself Permission to Live a BIG Life : they are the 5 Pillars.

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Living the 5 Pillars of a BIG Life

Office Dynamics

If you are not familiar with the 5 Pillars yet, these were a key element of our Be BOLD: Mastering Exceptional Leadership Skills One BOLD Step At a Time 2012 conference theme. But I was so happy with myself after I made these special cookies as I didn’t think I could do it; I was so out of touch with baking.

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Walmart’s dismal customer service scores drive customers away

Service Untitled

As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart. Don’t be negative.

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Introducing the SUCCESS 125

Success

And for the sixth time, we have done the research to find the 25 most influential leaders in this space: the coaches, speakers, authors, mentors and thought leaders to know in 2022. He is a teacher, a mentor, a coach, a convener, and a doer. Coach, mentor, creator. But this year, there’s more. Jean Accius. Senior Vice President.

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