Success

MARCH 13, 2022

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.

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Success

DECEMBER 14, 2022

A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas.

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FEBRUARY 15, 2022

And in 2012, Egwuonwu founded World Dream Day. Celebrated annually on September 25, it is the first-ever global holiday day dedicated to activating ideas, goals and dreams. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic.

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