Success
MARCH 13, 2022
In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.
The Small Business Blog
JUNE 4, 2013
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Office Dynamics
OCTOBER 15, 2014
You keep running into people talking about the same issue, or every news article you read seems to be dissecting the same issue. She was profiled in the March 2012 issue of Executive Secretary magazine, and has guest-blogged for All Things Admin®, Office Dynamics®, and the American Society for Training and Development (ASTD).
Service Untitled
NOVEMBER 28, 2012
Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. Here is what she had to say: The answers in this article have been modified from the original transcript of Diana Oreck’s interview with Software Advice.
Success
DECEMBER 14, 2022
A Sudanese woman, Alik, who was pregnant and had two young children in tow, arrived in Fort Worth, Texas, without her husband, Dyan, in 2012. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas.
The Small Business Blog
MAY 12, 2010
autoresponder-marketing.simplycast.com Jason Vickers Stefan, Thanks for the great article. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers. autoresponder-marketing.simplycast.com Paul Feakins All very good tips, especially finding out what your customers.
Success
FEBRUARY 15, 2022
And in 2012, Egwuonwu founded World Dream Day. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic. Her articles have been featured in the Scotsman Guide: Residential Edition and several other online publications.
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