Remove 2011 Remove Holidays Remove Products Remove Purchasing
article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Transactional milestones are any events that move the customer through the purchasing experience. I also received a Happy Holidays gift card for $100 toward any merchandise or service from the dealership during the upcoming year.

Email 279
article thumbnail

Has the holiday shopping season started off with quality customer service?

Service Untitled

cashmere sweater sale, and who found and purchased 47 inch LED televisions for $199.00. ‘Tis the season to rev up the customer service Statistics for the 2011 shopping holiday season look a little. And what did I discover from my unscientific research? photo credit: Hotcouponworld.com.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Small Business Saturday – a boon for local retail stores

Service Untitled

In Hawaii, small businesses make up 98 percent of the 30,000 businesses, and where huge retail establishments can beat prices and offer a wider inventory of products, most consumers still believe in putting money back into their own communities.

article thumbnail

Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. Part of the criteria used to measure customer satisfaction were the “touch points&# of people, presentation, process, product, and price.

article thumbnail

Multi Trip Flights Checklist

Productivity Bits

Copyright © 2011 Guest Author. Holiday Highlights. There are a few useful holiday planner books available if you’re a tangible person, including the MrsChadt’s Holiday Planner. There are a few useful holiday planner books available if you’re a tangible person, including the MrsChadt’s Holiday Planner.

Travel 100
article thumbnail

Book Review: The Gary Vaynerchuk Trilogy

Productivityist

If you want to be more productive, spend more time on your core work. Ryan Holiday wrote something similar in his book, The Obstacle is the Way , quoting Marcus Aurelius, “The impediment to action advances action. The Thank You Economy (Released 2011) Crush It! If you want to lose weight, eat less and exercise more.

article thumbnail

106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Productive & Organized Home Contribute to P&O! Work With Stephanie « Communication Productivity Tip: Dont Make People Search for You. Main | Start 2011 off Organized! The Spiral Notebook Purchase (and then use!) If you need to write/send your holiday cards then look at your calendar and schedule it in.

AT&T 100