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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. Transactional milestones are any events that move the customer through the purchasing experience. But two years ago, my company sent each of 50 clients a Christmas gift from Chicago Steaks. Successful businesses S.I.T.

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Experts Weigh in on 17 Investments for a Rich Life

Success

Research shows that giving a relatively small gift of $20 or $5 makes a person happier than receiving one of the same amount, says Jennifer Aaker, professor at Stanford University’s Graduate School of Business and co-author of The Dragonfly Effect. Purchase memories, not mementos. Know your numbers. Photo by @Colour_Your_Life/Twenty20.

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AZVAs the Podcast Episode 10: Creating a Business in the Practical Arts

Loosely Speaking

Kristin has generously offered a FREE GIFT to listeners of this episode (the deadline to get it is December 31, 2010). Tips: Have a wonderful holiday and please join us again in February 2011 for the first episode of our 2011 season themed “Keeping it Real! Coming Up in 2011 at AZVAs: Thursday January 20, 2011 , Jan B.

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AZVAs the Podcast: Transitioning from employment to self-employment

Loosely Speaking

Patti, please get in touch with us so we can schedule a way to have “coffee or tea on Tara and me,&# even if it means sending you a gift card so you can sip while joining us on our next REAL TALK conference call! Tell us about it, and we may incorporate your story into our March 2011 episode! Offer good until March 15, 2011.

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‘Tis the season to rev up the customer service

Service Untitled

Statistics for the 2011 shopping holiday season look a little scary for merchants this year. As you walk into the store of Harry and David , gift baskets with one of a kind holiday designs already wrapped makes decision-making quick and easy. Luckily 49 percent say they are going to spend the same amount.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009.

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106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Main | Start 2011 off Organized! The Spiral Notebook Purchase (and then use!) When you make an online purchase, print out the receipt and place it in the file folder marked for that particular month. The same holds true for those toll receipts or the lunch you purchased when you met a potential client.

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