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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

In face-to-face situations, it’s best to wear professional attire and work on projecting good posture , a positive attitude , friendly eye contact, a firm handshake, a smile and a look of confidence. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. times the impact of spoken ones.

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3rd Annual GMW Earth Day Giveaway 2011

Eco-Office Gals

Welcome all our Earth Day Giveaway Sponsors for 2011 and their generous donations to Green Your World (I will be adding to the list as sponsors come in!): Gift Certificate. Gift Certificate. Naked Binder – Set of 4 Naked Binder Project Binders, Assorted colors, 1.5″ Naturally Good Soaps – $75.00

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Session 3 - Wednesday, Sept 28, 2011

Office Dynamics

that simple yet profound truth seems to trip up so many administrative professionals who don't leverage this important feature about themselves, yet they will be the first to complain that they aren't getting the serious, meaty projects!]. The admins at my table shared such wonderful talents and gifts they were remarkable in their profession.

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Why Multitasking Sucks

Clutter Coach

by Originally posted 2011-07-19 09:41:49. I’m not looking at email, reading text messages, checking voicemail, tweeting, Facebooking, watching TV, having a simultaneous conversation with someone else, planning my weekend, doing a craft project or shopping on eBay. In both cases, people seem happily unaware of this fact.

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Discover the Secrets to Dramatically Up-Level Your Business in Just 12 Days

Stephanie LH Calahan

As we near the end of 2011, I know you've probably already mapped out your business plan for the New Year. My friend and colleague, Dr. Shannon Reece, has created a fabulous gift for you! ANNOUNCING THE 12 DAYS OF EXPERTS PROJECT! What if you could learn some targeted tactics to dramatically up-level your business in 2012?

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A day in the life: Saba Ali, Royal Academy of Dance

Practically Perfect PA

I have been very lucky to be involved with Dance Proms since its launch in 2011. Dance Proms is a partnership project between the IDTA, ISTD, RAD and the Royal Albert Hall, celebrating dance and inspiring creativity for students and teachers. What has been your career highlight? Always use your discretion and trust your gut instinct.

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AZVAs the Podcast Episode 10: Creating a Business in the Practical Arts

Loosely Speaking

Kristin has generously offered a FREE GIFT to listeners of this episode (the deadline to get it is December 31, 2010). Tips: Have a wonderful holiday and please join us again in February 2011 for the first episode of our 2011 season themed “Keeping it Real! Coming Up in 2011 at AZVAs: Thursday January 20, 2011 , Jan B.

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