Success
MARCH 13, 2022
In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service.
Catch Friday
MARCH 9, 2011
There's something electrifying about a shocking experience I had today when I decided to pay EDF, an electric utility supplier in the UK - anyone would think that ringing to pay a bill would be so easily - but it's not - not at all! EDF Energy with such a friendly happy website - ask about our values and mission!
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Productivity Bits
NOVEMBER 22, 2011
Copyright © 2011 Productivity Bits. Businesses can now stay connected with customers and suppliers via the Internet as well as telephone so that business centres have become more dispersed. Visit the original article at [link]. Rise Of The Satellite Office. Telecommuting Trends.
Productivity Bits
OCTOBER 28, 2011
Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. This article was written by Workbooks, leading supplier of web-based CRM software. Visit the original article at [link].
Service Untitled
SEPTEMBER 8, 2010
Service Untitled The blog about customer service and the customer service experience. Let’s face it; the more positive employee engagement, the more positive customer service, and the more company success. From the top senior levels, management is obligated to show they care about employees.
The Small Business Blog
DECEMBER 14, 2009
per cent in April 2011 has angered small business owners. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!
The Small Business Blog
MAY 12, 2010
From April 2011, HMRC will no longer accept paper form tax returns and accounts from companies. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!
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