2011 Customer Service Industry Suppliers 
Productivity Bits
NOVEMBER 22, 2011
Copyright © 2011 Productivity Bits. T he global economy has experienced several recessions since the industrial revolution, however, the current recession is unique in many respects. Previous recessions affected traditional industry and resulted in large populations finding themselves out of work and with no hope of future employment.
Productivity Bits
OCTOBER 28, 2011
Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. The traditional viewpoint in industry used to be “here’s what we can make – how can we sell it?” Guest Post.
The Small Business Blog
DECEMBER 14, 2009
Chancellor gives Scots little cheer : WILL a public sector squeeze combined with higher taxes for small businessmen and further restrictions on the pensions industry announced by Chancellor Alistair Darling in the SMEs hit out against NI hikes : The Chancellor’s decision to increase national insurance contributions by a further 0.5
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