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Google enters into customer service industry with Trusted Stores Program

Service Untitled

The introduction of the Google Trusted Stores Program may be the foundation for competing with Amazon someday, but it’s interesting to see Google becoming a customer service representative for customers right down to even offering a purchase protection plan when a sale goes awry. So how does the new program work?

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Inside the Edinburgh PA Network

Practically Perfect PA

One of the reasons I started Practically Perfect PA back in 2011 was because I wanted to create an online community for assistants. We have a Twitter account @edinburghpa and a Facebook page , which is mostly run by Sherien and we also have a private LinkedIn group. Facebook: www.facebook.com/edinburghpa. Location: Edinburgh.

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Are mobile devices serving customers properly?

Service Untitled

Before I leave my house in the morning, I grab my car keys, purse and of course, my smartphone. million of these in the fourth quarter of 2011. We use our smartphones to read bar codes, read blogs and join in on Twitter and Facebook. AT&T sold 9.4 photo credit: Symic.

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Back to the basics for customer service

Service Untitled

When I first graduated from college, and of course I was poor, I purchased what to me was a very expensive white shirt with navy blue trim from Macy’s. I didn’t have the receipt, and never did return to Macy’s for years after that and had no recourse at the time; there was no Twitter and no Facebook either.

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Santiago Peak Calling…Our Readers!

The Marq

Climbing Mount Whitney You may recall from the First Long Hike Complete post that a friend and I hiked up to the highest point in Orange County, Santiago Peak, in November of 2011. The post created quite a number of comments via email, a few on the post’s Comments section, and a number on Facebook. which GPS did you use?

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Who Needs an Office? 10 Entrepreneurs Weigh In on the Future of Virtual Work

Success

Sometimes the only viable course of action involves a trial-and-error path in determining what works best for each entrepreneur. Cliff Michaels, the former president of EO Los Angeles, recommends HootSuite as a simple one-click to push messages on Facebook, Twitter and other social media. Photo by Jaem Prueangwet/Shutterstock.

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iAdd For iPhone / iPad Now Syncs With Dropbox

Brilliantly Better

You can also have any combination of iPod, iPhone and iPad, of course. It’s All Part Of The Framework But the biggest competitive advantage of all would be of course the fact that iAdd implements the Assess-Decide-Do framework in a very handy and easy to use application. That’s one of the main reasons we have an iPad version too.

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