Remove 2011 Remove Confidence Remove Customer Service Remove Organization
article thumbnail

8 Ways to Lose in Business

Success

It isn’t the incompetent who destroy an organization. Kettering said, “Research is an organized method of trying to find out what you are going to do after you cannot do what you are doing now.” Remember that the customer is king. The following customer service truths were compiled from various studies: Poor service is the No.

Policies 279
article thumbnail

Customer service goes to court?

Service Untitled

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. The court hearing is set for January 19, 2011. What do you think?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Senior management can lead with their vision and strategies in order to instill employee confidence. Employee satisfaction a key to exemplary customer service A motivated workplace helps all of us do our jobs.

article thumbnail

Introducing the SUCCESS 125

Success

Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. She started in real estate in 2011 with no SOI, no experience and $6 to her name. Bethke started out as an individual realtor in 2011.

Mentoring 312