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7 Customer Service Books to Help You Level Up Your Business

Success

To help you get a handle on things, we’ve created categories for the seven best customer service books in print today. His book guides you step by step through his proven formula to build your own customer-focused team. Each step of the way, you learn to improve overall user experience, lower costs and retain your clients.

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How to Fly Forward with Dr. Neeta Bhushan

Success

On New Year’s Eve in 2011, she left a toxic and abusive marriage. Afterward, she began a journey of unapologetic, unwavering self-love , and had to learn how to pick up the pieces and move forward. Her book is called That Sucked. It took her another decade to hit rock bottom.

2011 225
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Want to expand your horizons? 35 new books from TED speakers that will enlarge your world

Ideas.Ted

In this book, she presents evidence that while large philanthropic donations and headline-making policy changes may get most of our media attention, they are not the only tools to achieve peace. Menopause is not a disease, states ob/gyn Dr. Jen Gunter, author of the best-selling book The Vagina Bible. Read an excerpt here. ) .

2019 139
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Life Is Not a Movie

Success

In 2011, at 69 years old and in curious health, Ebert was being heard, a lot, and it was neither a coincidence nor an act of God. As of 2011, Ebert was nourished through a feeding tube. As of 2011, Ebert considered himself in good health. He was happiest when reading a good book or surrounded by friends and family.

Medical 243
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Google Executive Shares How To Work Your Way Up The Ladder Without A College Degree

Allwork

in 2011 to 37.9% Here are a couple paths anyone can take to update and enhance their skills, plus learn completely new ones. . Using programs like Google’s offers a straightforward way to learn without the burden of tuition. . Unfortunately, the societal view of these achievements ignores those who chose a different path. .

Google 293
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Profiles in Greatness: Abraham Lincoln

Success

Nearly 160 years after Abraham Lincoln’s death, the history books have yet to close on the man and his career. Few families could allow their children to devote themselves to nonessential luxuries such as book learning. His mother, Nancy Hanks Lincoln, was a firm believer in the importance of learning.

Legal 247
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Feeding Your Inner Brainiac: My 2020 Recommended Books, Podcasts & Ideas

The Marq

It’s been an educational & enjoyable year of reading books and blogs, as well as listening to new podcasts. In fact, I've learned how to better cope with the turmoil in US Politics as well as the COVID pandemic as a result of my reading. This is what author Erica Telson points to in her book, Beyond Contempt.

2020 52