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2010

Copyright

Etiquette

Information

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A Telephone Etiquette Test

Ian's Messy Desk

MAY 28, 2010

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. What information should your voice mail message contain? Don’t sacrifice information for the sake of brevity. Get the information up front.

Etiquette Ergonomics Phones Health

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Your Etiquette Practice Could be Killing Your Productivity

Stephanie LH Calahan

APRIL 14, 2010

Work With Stephanie « 5 Easy Ways Kick-Start Your Daily Personal Productivity | Main | Grow Your Productivity by Hours a Day » Your Etiquette Practice Could be Killing Your Productivity Today I received a really nice note from one of my contacts, Amy Humphreys, at Illinois State University.

Etiquette Phones Networking AT&T

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Too much information.

Laughing all the Way to Work

NOVEMBER 7, 2009

© Copyright Patricia Robb 2010 7 November, 2009 Too much information. Do you have a question or do you want to pass information along to the person. Does it require any further information or explanation? For example, "Please send me the following information: - A photocopy of Ms. 5, 2010 at 12 p.m.

Time Zones IAAP International Meeting Minutes

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. HPTI) in Reston, Virginia, has been awarded the 2010 Stevie® Award for Support Staffer of the Year.

2010

2010 Interviewing Time Zones IAAP

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

AUGUST 15, 2009

© Copyright Patricia Robb 2010 16 August, 2009 Warning! The space crew had a robot that waved its mechanical arms and yelled, "Warning, Warning, alien approaching" or such other thing to protect and inform the crew. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. 5, 2010 at 12 p.m.

Time Zones IAAP Etiquette Phones

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When your boss arranges meetings behind your back.

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. April 09, 2010 Jakob said. I cultivate the art of disappearance and unreachability on such occasions :-) JK May 10, 2010 kinoshi said. Thanks a lot and keep going with posting such information. =

Time Zones IAAP 2010 International

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We did it Canada!

Laughing all the Way to Work

FEBRUARY 28, 2010

© Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! Posted by Patricia Robb at 7:43 PM Labels: Administrative Assistant , gold medal , hockey , Olympics , professional assistant , Vancouver 2010 Reactions: 2comments: Foley-In-Charge said. March 01, 2010 Chrissy said. 5, 2010 at 12 p.m.

Time Zones IAAP 2010 International

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. This government site gives you that information and more.

Time Zones IAAP Meeting Minutes International

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When your voicemail goes awry.

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. 5, 2010 at 12 p.m. Too much information.

Time Zones IAAP 2010 Meeting Minutes

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Introducing The Administrative Bloopers Blog

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.© Do you like what you do?

Time Zones IAAP Meeting Minutes International

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Welcome to Canada, Mr. President.

Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Here is a great site for that information. 5, 2010 at 12 p.m. Thank you so much!

Time Zones IAAP Etiquette 2009

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Now that is dedication.Executive Assistant donates kidney to her.

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. 5, 2010 at 12 p.m. Too much information.

Time Zones IAAP Gifts Meeting Minutes

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Where's the remote thingy for the PowerPoint?

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? Patty March 01, 2010 Patricia Robb said. March 01, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Too much information.

PowerPoint Time Zones IAAP 2010

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Admin Buddies

Laughing all the Way to Work

MARCH 20, 2010

© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. If it is a planned time off then you can meet with your buddy and give them any instructions or information they will need to handle in your absence and any contact names and numbers. 5, 2010 at 12 p.m.

Time Zones IAAP Meeting Minutes International

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I gave at the office

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. January 25, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. Nice Story!!

Time Zones IAAP AT&T 2010

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We don't know what we don't know

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? The web also has anonymity and sometimes people receive information better from people they dont know. Try starting your own information sharing at work. 5, 2010 at 12 p.m.

Time Zones IAAP 2010 International

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Dealing in real time.

Laughing all the Way to Work

FEBRUARY 13, 2010

© Copyright Patricia Robb 2010 13 February, 2010 Dealing in real time. 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.©

Time Zones IAAP Meeting Minutes International

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Playing nice in the sandbox

Laughing all the Way to Work

JUNE 4, 2010

© Copyright Patricia Robb 2010 5 June, 2010 Playing nice in the sandbox When I was younger I had a bicycle with a chain that would skip a link after about ten pedals and then it would fall off. June 08, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept.

Time Zones IAAP 2010 International

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Building Relationships one Assistant at a Time

Laughing all the Way to Work

MAY 9, 2010

© Copyright Patricia Robb 2010 9 May, 2010 Building Relationships one Assistant at a Time Assistants are in contact with other assistants on a daily basis. May 21, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. 411 Look Up 411.ca

Time Zones IAAP 2010 International

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Taking stock

Laughing all the Way to Work

JULY 9, 2010

© Copyright Patricia Robb 2010 9 July, 2010 Taking stock Whenever I finish a project I always ask myself, or get together with those who assisted me, and ask the question, "What went well and what could have gone better?" 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.©

Time Zones IAAP Holidays International

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Whose meeting is it anyway?

Laughing all the Way to Work

MAY 16, 2010

© Copyright Patricia Robb 2010 16 May, 2010 Whose meeting is it anyway? They should also provide call-in numbers for a teleconference and ensure someone is the moderator for the call and that the appropriate information is sent to that person (this would be the Chair or the person who called the meeting).

Agenda

Agenda Time Zones International IAAP

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What ever happened to the "us" in Service?

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 What ever happened to the "us" in Service? January 11, 2010 Anonymoussaid. January 11, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Too much information.

Time Zones IAAP 2010 International

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Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize.

Laughing all the Way to Work

JULY 16, 2010

© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.

Time Zones IAAP 2010 International

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Oh where or where is my password?

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? August 02, 2010 Anonymoussaid. August 02, 2010 Patricia Robb said. I hope you keep your address book locked up as that would be a very valuable source of information for someone up to no good. August 02, 2010 Jodith said.

Time Zones 2010 IAAP Filing

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Are you prepared?

Laughing all the Way to Work

MARCH 13, 2010

© Copyright Patricia Robb 2010 13 March, 2010 Are you prepared? March 13, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.© Great article! Do you like what you do?

Time Zones IAAP 2010 International

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Go with your gut feeling!

Laughing all the Way to Work

MAY 31, 2009

© Copyright Patricia Robb 2010 31 May, 2009 Go with your gut feeling! 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes Administrative Professionals

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Calendar "ah ha"

Laughing all the Way to Work

JANUARY 15, 2010

© Copyright Patricia Robb 2010 16 January, 2010 Calendar "ah ha" I was participating in a Harvard sponsored webinar with my boss the other day. January 16, 2010 Patricia said. January 16, 2010 Foley-In-Charge said. January 18, 2010 Patricia Robb said. 5, 2010 at 12 p.m.

Calendars IAAP Time Zones 2010

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Taking the time to acknowledge someone and say thanks.

Laughing all the Way to Work

JANUARY 31, 2010

© Copyright Patricia Robb 2010 31 January, 2010 Taking the time to acknowledge someone and say thanks. February 02, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.©

Time Zones IAAP 2010 International

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Happy Administrative Professionals' Day!

Laughing all the Way to Work

APRIL 22, 2009

© Copyright Patricia Robb 2010 22 April, 2009 Happy Administrative Professionals Day! 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.©

Administrative Professionals

Administrative Professionals Time Zones IAAP Meeting Minutes

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A twelve step program to survive as an Admin

Laughing all the Way to Work

OCTOBER 31, 2009

© Copyright Patricia Robb 2010 31 October, 2009 A twelve step program to survive as an Admin My grandson has started walking. 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information.

Time Zones IAAP Meeting Minutes International

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Different spellings: British, Canadian and American

Laughing all the Way to Work

FEBRUARY 27, 2009

© Copyright Patricia Robb 2010 27 February, 2009 Different spellings: British, Canadian and American I was proofing a document the other day, but since Ive been reading documents from the United States and Canada, I couldnt remember if behaviorial was the American or the Canadian spelling. 5, 2010 at 12 p.m.

Time Zones IAAP Meeting Minutes Google

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

AUGUST 22, 2009

© Copyright Patricia Robb 2010 23 August, 2009 Nice ways to say, "Hurry up!" A co-worker once commented that I was like a dog going after a bone when I wanted information -- she said it as a joke, but its true! 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.© I hate waiting!

Time Zones IAAP Holidays Meeting Minutes

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Atlanta, Georgia: The City that Smiles

Laughing all the Way to Work

SEPTEMBER 18, 2009

© Copyright Patricia Robb 2010 18 September, 2009 Atlanta, Georgia: The City that Smiles I recently arrived in Atlanta, Georgia to attend OfficeArrow s Lift Summit on Social Media. 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.© It was an amazing conference. Do you like what you do?

Time Zones IAAP Meeting Minutes International

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When taking initiative isn't the best thing.

Laughing all the Way to Work

MAY 1, 2009

© Copyright Patricia Robb 2010 1 May, 2009 When taking initiative isnt the best thing. Sometimes a new person will want to contribute to the team and show their new employer that they have initiative so they will dive into something that they dont have quite enough information about yet. 5, 2010 at 12 p.m.

Time Zones IAAP Meeting Minutes International

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We have a winner!

Laughing all the Way to Work

NOVEMBER 10, 2008

© Copyright Patricia Robb 2010 10 November, 2008 We have a winner! 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes International

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Contest!

Laughing all the Way to Work

NOVEMBER 9, 2008

© Copyright Patricia Robb 2010 9 November, 2008 Contest! 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.© I am remiss. 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes International

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A funny thing happened on the way to the office.

Laughing all the Way to Work

JUNE 27, 2009

© Copyright Patricia Robb 2010 27 June, 2009 A funny thing happened on the way to the office. 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.©

Time Zones IAAP Holidays Meeting Minutes

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Colour Coding Works.

Laughing all the Way to Work

JUNE 23, 2009

© Copyright Patricia Robb 2010 23 June, 2009 Colour Coding Works. 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones IAAP Staples Meeting Minutes

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Pass it on.

Laughing all the Way to Work

AUGUST 13, 2010

© Copyright Patricia Robb 2010 13 August, 2010 Pass it on. If I send an email to a co-worker requesting information, I immediately drag it from my Sent items to my Tasks, set a reminder to follow up and write in the Subject line "Did I get this information". 5, 2010 at 12 p.m.

Time Zones IAAP PowerPoint Email

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Do you like what you do?

Laughing all the Way to Work

DECEMBER 5, 2009

© Copyright Patricia Robb 2010 5 December, 2009 Do you like what you do? 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.© 411 Look Up 411.ca

Time Zones IAAP Interviewing Holidays

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The Little Engine That Could.

Laughing all the Way to Work

NOVEMBER 21, 2009

© Copyright Patricia Robb 2010 21 November, 2009 The Little Engine That Could. 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.©

Self Esteem Time Zones IAAP International

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Preparing your boss for meetings away from the office or at home

Laughing all the Way to Work

NOVEMBER 8, 2009

© Copyright Patricia Robb 2010 8 November, 2009 Preparing your boss for meetings away from the office or at home I had a good tip from my boss that I have used to help me prepare him for meetings whether they are away or at home. 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.©

Time Zones IAAP International Calendars

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How to get Office fat fast.

Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. 5, 2010 at 12 p.m. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information. Lets enjoy our day together.©

Time Zones IAAP Meeting Minutes International

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Spring cleaning on the blog

Laughing all the Way to Work

MARCH 1, 2009

© Copyright Patricia Robb 2010 1 March, 2009 Spring cleaning on the blog It is a very sunny day today with a promise of spring in the air so I thought it was a good time to spring clean the blog. 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.© Do you like what you do? 411 Look Up 411.ca

Time Zones IAAP Meeting Minutes International