Service Untitled

MARCH 3, 2010

You can see Pet Relocation’s video, and more information about the 2010 Fanati Award here. Possibly Related Posts: Panera Bread 2010 “25 Customer Service Champs&# Panera Bread is a casual restaurant that owns and franchises. Service Untitled The blog about customer service and the customer service experience.

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2010 Customer Service Etiquette 2006 40

Service Untitled

APRIL 30, 2009

Think about some of the ways you can share more company information with your employees. Things like this not only keep employees informed, but also helps make them feel more important and engaged with what’s going on at your company and most importantly, where it’s going.

Office Depot 40

Office Depot Customer Service Etiquette 2006 40

Professional Assistant Blog

JULY 7, 2010

By The Professional Assistant on Wednesday, July 07, 2010 Filed Under: MS-Excel , Productivity Y our boss calls you over to their office and asks that you send her a list of something that you’ve created in Microsoft Excel. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Click Transpose!

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Professional Assistant Blog

NOVEMBER 20, 2009

Posted on 21 November, 2009 10:51 PM Anonymous If you send an iCalendar as a follow up to a meeting request, do you have the option of updating your calendar or is it just for passing on updated information (or as you suggested possibly adding an agenda)? Thanks, Richard Posted on 4 January, 2010 11:32 AM soruba Thanks for the information.

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Professional Assistant Blog

JULY 10, 2009

Do you try to "go green" by not printing e-mails or other documents that you could be e-mailing to others that you want to share this information with? You really have to be careful with these, as pertinent company information could leak out into the wrong hands. We are in week 3 now and cannot get rid of our recycling.

2008 100

2008 Google Docs Cubicle 2007 100

Laughing all the Way to Work

AUGUST 15, 2009

© Copyright Patricia Robb 2010 16 August, 2009 Warning! The space crew had a robot that waved its mechanical arms and yelled, "Warning, Warning, alien approaching" or such other thing to protect and inform the crew. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

NOVEMBER 25, 2009

One of my readers asks: Ive been reading your blog for the past few months and really appreciate all the information and tips you provide! Posted on 6 January, 2010 1:55 PM Tony Nice post, this poat is very useful. Posted on 30 January, 2010 9:41 AM Office Assistant Really a nice answer given by you , your blogs are nice.

Cubicle 100

Cubicle Gossip 2008 Google Docs 100

Professional Assistant Blog

NOVEMBER 30, 2007

Do you have confidential information that you need to send to someone, but want to make sure that it gets treated like registered mail? For more information, visit www.reditag.com. If you would like more information on keeping your documents safe, take a look at the "How Safe Are Your Documents?"

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

OCTOBER 15, 2008

Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information. Also, keep in mind that you don’t want anyone to alter the information in your report. This will enable you to create a PDF-like file where no one can manipulate information.

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PDF 2008 Cubicle PowerPoint 100

Professional Assistant Blog

NOVEMBER 18, 2009

Work From Home India Posted on 19 March, 2010 10:04 PM Office Assistant i knew that's great while using this , i am also a office assistant and i use most of all features of ms word. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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Professional Assistant Blog

OCTOBER 27, 2008

There are over 200 articles of information so far and growing. If you feel that you want to remain anonymous, please note that I never disclose any personal information such as your name, company, etc., Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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Professional Assistant Blog

JULY 17, 2009

Would you prefer the client to calmly and rationally give you information on their issue? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Now put yourself in that persons shoes. Imagine that you were on the receiving end of the conversation. How would you feel?

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

JULY 14, 2009

Some of you might already know the answer to this, but I thought that Id give the information here anyways, since I was stumped in the beginning as well. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 You scratch your head and wonder how this can be done.

2008 100

2008 Google Docs Cubicle 2007 100

Laughing all the Way to Work

FEBRUARY 19, 2009

© Copyright Patricia Robb 2010 19 February, 2009 Welcome to Canada, Mr. President. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Here is a great site for that information. 5, 2010 at 12 p.m. Thank you so much!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

FEBRUARY 22, 2009

© Copyright Patricia Robb 2010 22 February, 2009 Protocol for addressing Canadian and foreign dignitaries A reader asked if I would post on the proper protocol to address Canadian dignitaries such as the Prime Minister or other Ministers in the government. This government site gives you that information and more.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

© Copyright Patricia Robb 2010 5 April, 2010 When your boss arranges meetings behind your back. April 09, 2010 Jakob said. I cultivate the art of disappearance and unreachability on such occasions :-) JK May 10, 2010 kinoshi said. Thanks a lot and keep going with posting such information. = 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

© Copyright Patricia Robb 2010 28 February, 2010 We did it Canada! Posted by Patricia Robb at 7:43 PM Labels: Administrative Assistant , gold medal , hockey , Olympics , professional assistant , Vancouver 2010 Reactions: 2comments: Foley-In-Charge said. March 01, 2010 Chrissy said. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

OCTOBER 8, 2009

If its your boss thats asking for this information, make sure to read the e-mail right away. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 The "Broken Record" Approach The best way to combat this is using the "broken record" approach. Everyone else falls into the queue afterwards.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

DECEMBER 13, 2007

Does your boss come up to you and ask you to find information on an e-mail that youve received and needs it yesterday? A new window will pop up with results that will populate as the system retrieves this information. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

2008 100

2008 Cubicle Microsoft Outlook 2007 100

Professional Assistant Blog

NOVEMBER 19, 2009

Post from: Administrative Assistant Tips 2comments for this post soruba Very informative. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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2008 Cubicle 2007 PowerPoint 100

On The Job

AUGUST 23, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. If youre in your first "real" job, there is a lot expected of you.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Laughing all the Way to Work

FEBRUARY 7, 2010

© Copyright Patricia Robb 2010 7 February, 2010 When your voicemail goes awry. I actually didn't know this and this is something I need because I tend to blather on a little bit and get carried away! :) February 12, 2010 Patricia Robb said. 5, 2010 at 12 p.m. Too much information. Do you like what you do?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Professional Assistant Blog

NOVEMBER 5, 2008

Creating a filing system can be tricky, as you need to know exactly how to file your files and what type of information you would need to be able to access quickly. Your boss could ask you for something at a moments notice and you are expected to find the information within minutes. as you mentioned in your question.

Filing 100

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Professional Assistant Blog

JANUARY 29, 2008

If someone else needs to access information, they can just click the "Read-Only" button. But if they need to change information, this could cause a problem. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

Filing 100

Filing 2008 Google Docs Cubicle 100

Laughing all the Way to Work

FEBRUARY 27, 2010

© Copyright Patricia Robb 2010 27 February, 2010 Wheres the remote thingy for the PowerPoint? Patty March 01, 2010 Patricia Robb said. March 01, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m. Too much information.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Professional Assistant Blog

NOVEMBER 14, 2007

Click on the picture to find out more information. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 It will also aleviate pain caused by arthritis, tendonitis, and poor cirulation. It even gives the person a massaging effect, for lasting comfort. Until next time, Take care - of your clutter!

Google Docs 100

Google Docs Cubicle 2008 2007 100

Professional Assistant Blog

JANUARY 4, 2008

I have been updating my firms website stats for quite some time now and wanted to share some tips on getting the information correct - the first time. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Do you have software in place for it?

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

AUGUST 25, 2007

If you chatter away in your e-mails and are trying to get your point across, this information will be quite juicy for your fingertips. Write out all the main points that you want to convey in the message (but be careful – ask yourself if the message should be formal or informal). Click send!

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

JANUARY 10, 2010

© Copyright Patricia Robb 2010 10 January, 2010 Introducing The Administrative Bloopers Blog I started a new blog called The Administrative Bloopers Blog When you have a moment come and visit me over there. 5, 2010 at 12 p.m. Too much information. Lets enjoy our day together.© Do you like what you do?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

.© Copyright Patricia Robb 2010 20 March, 2010 Admin Buddies I like to have someone at work that I can buddy with. If it is a planned time off then you can meet with your buddy and give them any instructions or information they will need to handle in your absence and any contact names and numbers. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

© Copyright Patricia Robb 2010 28 December, 2009 Now that is dedication.Executive Assistant donates kidney to her boss My assistant sent me a link to a story about an Executive Assistant in British Columbia, Canada, who gave the gift of life by donating a kidney to her boss. 5, 2010 at 12 p.m. Too much information.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

AUGUST 1, 2010

© Copyright Patricia Robb 2010 1 August, 2010 Oh where or where is my password? August 02, 2010 Anonymoussaid. August 02, 2010 Patricia Robb said. I hope you keep your address book locked up as that would be a very valuable source of information for someone up to no good. August 02, 2010 Jodith said.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

JULY 1, 2010

© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we? The web also has anonymity and sometimes people receive information better from people they dont know. Try starting your own information sharing at work. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

SEPTEMBER 24, 2007

We actually can lock our computers automatically with our own settings, but I have confidential information that people can access, since I am the Administrative Assistant of the department. If this information ever leaked out, I would get into a lot of trouble. Best to always lock your computer when you leave it, even for a minute.

2007 100

2007 2008 Google Docs Cubicle 100

Laughing all the Way to Work

JANUARY 23, 2010

© Copyright Patricia Robb 2010 23 January, 2010 I gave at the office Years ago when I was a child, I would canvass door to door with my sister for a charity for cancer research. January 25, 2010 Post a Comment Newer Post Older Post Home Subscribe to: Post Comments (Atom) Join me for a Webinar, Sept. 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Professional Assistant Blog

SEPTEMBER 22, 2008

You can make the reservation directly through this site and the information gets forwarded over to the restaurant itself. Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010 Then you receive an e-mail with the confirmation of all of this. You pick the date, time and number of people attending.

Restaurants 100

Restaurants 2008 Cubicle Google Docs 100

Professional Assistant Blog

APRIL 1, 2008

" One of the most productive ways to update information on files is to either create or move a file into a shared folder on your companys network drive. Instead of each person creating their own files and you having to merge them together, it would be much faster for everyone to add their own information to one main file.

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Filing Google Docs 2008 Microsoft Word 100