Professional Assistant Blog

JULY 17, 2009

Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?

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The Small Business Blog

MARCH 24, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Budget 2010 – The Saviour for Small Businesses? Budget 2010 – The Saviour for Small Businesses?

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Catch Friday

MARCH 9, 2011

I got instead a reminder of real customer service hell a computer answerphone instead of a human voice - do you know what I mean? They are located in Exeter UK, where 2010 people according to January 2011 statistics are unemployed and claiming benefit. I could picture them talking to their staff. flipping heck!

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Service Untitled

DECEMBER 16, 2011

In a global survey, Accenture wrote about deteriorating customer service and how most of us have at least switched one of our own service providers because we were displeased that our expectations had not been met. Do we abandon a company the first time there is a mistake? photo credit: Daquella manera.

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Service Untitled

APRIL 6, 2010

Service Untitled The blog about customer service and the customer service experience. If customer service telephone personnel have been taught just to deliver identical conversations and not have the ability to capitalize on their own personal styles, chances are the needs of the consumer are not being addressed.

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Customer Service Etiquette Phones 2010 40

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. HPTI) in Reston, Virginia, has been awarded the 2010 Stevie® Award for Support Staffer of the Year.

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Service Untitled

SEPTEMBER 25, 2012

It seems one of the attendants had been on her cellphone as the other attendant told all of the passengers over the intercom to turn off their phones as the flight was preparing to pull away from the gate. In fact, in 2010 American Eagle was dubbed “America’s Meanest Airlines.” airlines improving customer service?

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Service Untitled

MAY 27, 2010

Service Untitled The blog about customer service and the customer service experience. The software is able to predict how interested a customer is in one’s product and when to stop, within a minute if a customer is getting angry; the computer will then suggest the representative end the call.

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Customer Service Etiquette Medical 2010 40

Service Untitled

SEPTEMBER 15, 2009

Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Service Untitled

MARCH 10, 2010

Service Untitled The blog about customer service and the customer service experience. After all, CEO Tony Hsieh encourages his customer service representatives to make a Personal Emotional Connection. Every year each employee is required to write a short essay about the culture of the company.

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Customer Service Interviewing Etiquette 2010 40

Make or Break Moments

DECEMBER 21, 2009

Posted by Deborah Chaddock Brown on December 21, 2009 under Communication , Connecting Moments , Websites | Be the First to Comment One of the primary services of my company AllWrite Ink is providing content for websites that connects with the reader.

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Make or Break Moments

MARCH 9, 2010

They address their customers by their military title. They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.

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Customer Service 2010 2009 Attire 100

Make or Break Moments

JULY 20, 2010

It is also true with our customers. If we put them first in all we do – the customer service experience improves. I’l created a little booklet that offers 105 ways to put customers first. A great gift for a new business owner or store manager, Put Customers First is just $9.95.

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Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. When dealing in customer service, the importance of call centers and emails make profound impressions, however the interaction is generally private; that is between the customer service representative and the customer.

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Customer Service Social Media Mentoring Etiquette 40

Service Untitled

APRIL 5, 2010

Service Untitled The blog about customer service and the customer service experience. with exceptional prices, 24 hour service, 7 days a week, overnight delivery and free shipping on “everything but the baby.&# com ready to run the race for a share of the huge baby market.

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Customer Service Etiquette Negotiating Clothes 40

Make or Break Moments

JULY 28, 2010

Well, I represent a company that compiles memorabila for your loved ones.&# -pause – HYSTERICAL LAUGHTER. Tags: building relationships , make or break moments , sales approach Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

FEBRUARY 1, 2010

If we are conversing online or over the phone – the desire to multi-task while we talk can be overwhelming, but if you read Larry’s article you can hear just how wrong that decision was. Most involve contacting a blogger of which you are a fan but some can translate to building relationships with customers over the computer: 1.

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Make or Break Moments

FEBRUARY 25, 2010

I was reading the posts over at Small Business Trends (something I highly recommend you do) and ran across an article by Barry Moltz entitled the 10 Customer Service Trends of 2010. Technology has allowed companies to personalize my visit when I go to buy from their web site.

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Service Untitled

MARCH 22, 2010

Service Untitled The blog about customer service and the customer service experience. And what’s more interesting is that when you visit the store or buy something from the company’s store or website, many of these things are apparent. For example: Easy access displays. Inventory tracking.

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Customer Service Policies Purchasing AT&T 40

Service Untitled

FEBRUARY 26, 2010

Service Untitled The blog about customer service and the customer service experience. Actually the company’s customer service award can be attributed to the attentiveness and concern for the well-being of their associates. Do toll-free numbers help customer service?

2010 40

2010 Customer Service Restaurants Etiquette 40

Make or Break Moments

FEBRUARY 15, 2010

Here are a few I said yes to than I learned quickly the error of my ways: A European company bringing an adult porn telephone service to the U.S. At first I thought – one product is just like any other – it is all about the customer’s needs… that’s as far as I got. The company terrific.

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Make or Break Moments

JANUARY 20, 2010

I was talking with Business Coach and Professional Speaker Leslie Ungar of Electric Impulse Communications about customers. Each time we loose a customer we have to access the situation. We need to do the same thing with our customers. Customer complaints are another great place to look for patterns.

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The Small Business Blog

MARCH 19, 2008

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? The owners of a corporation are its shareholders and their only liability is their investment in company stock.

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Make or Break Moments

MAY 11, 2010

The company didn’t come to the customer. The customer went to the company. The company had “set me and forgot me.&# I wasn’t a squeaky wheel and so apparantely didn’t warrant attention. I’ll never know if I don’t pick up the phone and ask. Thanks for sharing!

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Make or Break Moments

MAY 20, 2010

I was invited to speak on Earning Customer Loyalty - a great passion of mine, but the best part of my day was the keynote presentation by Anita Campbell of Small Business Trends. As long as companies take advantage of the new stream of potential clients by backing what they do with service, the combination should be powerful.

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Professional Assistant Blog

SEPTEMBER 9, 2008

Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Now picture how many people would have a negative image of your company?

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2008 Customer Service Cubicle Google Docs 100

The Small Business Blog

OCTOBER 28, 2007

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Q & A: What protection does a limited liability company offer to small business owners?

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The Small Business Blog

AUGUST 8, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? They all have to do their part by providing excellent customer service.

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The Small Business Blog

MAY 13, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? A great deal of small business success can be attributed to developing a company personality.

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The Small Business Blog

MAY 23, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Please enter your real name, not your company, product or services name.

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The Small Business Blog

JUNE 26, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Please enter your real name, not your company, product or services name. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 21, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Try to figure out exactly what it is that you want to know about your customer base.

Learning 100

Learning 2007 2008 2006 100

The Small Business Blog

AUGUST 6, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Please enter your real name, not your company, product or services name. « 9-5 or 5-9?

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The Small Business Blog

JULY 30, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Please enter your real name, not your company, product or services name. « John Needs YOU!

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The Small Business Blog

JUNE 18, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Please enter your real name, not your company, product or services name.

2007 100

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The Small Business Blog

MAY 28, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? Kat started her own business in 2007, after many years of dreaming about running her own company.

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The Small Business Blog

MAY 18, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Forex Robot : Take Your Company Public In Less Than 10 Days? The Customer Is Always Right! Adam Said on May 27th, 2010 at 6:15 am Customer is always right is business saying.

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