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Raise your hand if you like automated phone message systems…

ProAssisting Blog

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human!

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Brian Kelly, aka The Points Guy, on Living in the Moment and What Motivates Him

Success

He founded his company in 2010, motivated by his experiences traveling the globe and trying to maximize the vast array of reward points available from airlines , hotels and credit card companies. To avoid distractions, I… put my phone on “do not disturb.” (And And The Points Guy’s name is actually Brian Kelly.

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4 Keys to Authentic Selling, According to Negotiating Expert Roger Dawson

Success

To develop enthusiasm, start truly believing in your industry, your company, your product and your ability to serve your customers. You’ll be sitting in front of that phone thinking, I can’t wait to pick up the phone and start telling people how good this is. This article was published in April 2010 and has been updated.

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Preparing for the Phone Interview

Job Advice Blog

Many of my clients have asked me to help them prep for a phone interview. What do you do on the phone? Despite the limitations associated with a phone screen you can still make a powerful impression – powerful enough to get the real deal – an invite to the office. This is probably going to be your home and cell phone.

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How I Lost $3 Million in 24 Hours and Bounced Back

Success

It was 2010. I had been working on a massive deal for 18 months and if everything panned out, my company would make just over a million dollars. And then the phone rang. As the words “We have a problem…” came through the phone, the blood drained from my face and a sharp pain pierced my stomach. It was my partner.

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Answering Your Phone: Is it You or Memorex?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. How do YOU feel when you call a company and are greeted by a machine that says “please listen carefully as our menu options have changed,&# and so on?

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ProAssisting's Better Business Bureau Accreditation

ProAssisting Blog

. & Office Managers E-Learning Modules Outline E-Learning Modules: Part 1 Contact Us Enrollment Login All Posts, Tricks of the Trade, (1) Comments ProAssisting’s Better Business Bureau Accreditation Submitted by Ethan on April 06, 2010 at 03:35 PM We are very pleased to announce our Better Business Bureau accreditation! Enjoy this post?

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