Customers Rock!

APRIL 14, 2010

We had a great discussion around listening to customers, gathering social media feedback and turning it into action inside of a company, and of course we talked about the NetPromoter score and how to use it strategically. Recently on Customers Rock! And it’s not as easy as it sounds. You get the picture. It’s harder than it sounds.

Social Media 100

Social Media 2007 2008 2009 100

The Small Business Blog

MARCH 19, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Things to remember: The legal form that your business takes will affect numerous aspects of your business trading. You want the whole tree."

2008 100

2008 2007 2006 2009 100

The Small Business Blog

MARCH 28, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Attempt to form a training co-op with other local companies to cut costs. You want the whole tree." 1 week ago More updates. Digg Furl Netscape Yahoo!

Budget 100

Budget Training 2007 2008 100

Make or Break Moments

DECEMBER 21, 2009

The purpose of your website should be to get the reader to take a predetermined action: pick up the phone, send you an email or fill out a contact form. I understand that the company wants to put their best foot forward and reassure the reader they have what the reader is looking for – but does that build a relationship?

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

MARCH 9, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I came across some key principles, by Robert Moment, that form a solid foundation of business integrity which all small businesses should adhere to: 1.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 17, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? For many businesses in the UK it will be useful for them to have some form of an exit plan in case the day comes when it seems like the right time to sell.

2008 100

2008 2007 2006 2009 100

Make or Break Moments

JANUARY 7, 2010

More than 86 per cent of consumers defined proactive engagement as a “strong benefit” or would “welcome proactive assistance” when stuck on the Web or in some form of self-service. Three out of four of those items involve the RELATIONSHIP between the consumer and the sales associate or customer service representative.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 6, 2010

Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers. Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions.

Collaborate 100

Collaborate Customer Service 2009 2008 100

Make or Break Moments

SEPTEMBER 3, 2010

Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh.

Credit Card 100

Credit Card Customer Service 2009 2008 100

Make or Break Moments

JANUARY 25, 2010

During a lull in the afternoon, I mentioned the fact that they really just filled out order forms. Did they recommend lens treatments like scratch protection, tinting and ultraviolet ray protection? They didn’t ask any questions and they made no recommendations. For me it was an “ah – ha&# moment.

Customer Service 100

Customer Service 2010 2009 2008 100

The Small Business Blog

JUNE 29, 2010

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In the simplest form this means having more money coming in than is going out. You want the whole tree." 1 week ago More updates.

2010 100

2010 2007 2008 2009 100

The Small Business Blog

MARCH 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? by Stefan Töpfer on Mar 20, 2008 I always enjoy the opportunity to meet entrepreneurs out in the field, during speaking engagements, trade-shows and other events.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

NOVEMBER 16, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2009 100

2009 UPS 2007 2008 100

Make or Break Moments

JULY 19, 2010

Do you take the time to address the prospect by name rather than a generic form letter? Have you taken the extra step of additional testing or certifications or memberships? Do you have testimonials? Do you anticipate their needs and offer them options? And oDesk has been a great resource.

Cover Letter 100

Cover Letter Customer Service 2010 2009 100

The Small Business Blog

NOVEMBER 30, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2009 100

2009 UPS 2008 2007 100

Make or Break Moments

APRIL 23, 2010

The forms included teacher recommendations, grade point average and their class standing. When she called asking me to be part of the selection committee, I jumped at the chance to work with her even though this was a task for which I had no experience.

Customer Service 100

Customer Service 2009 2008 2010 100

The Small Business Blog

MARCH 12, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Jen Said on December 12th, 2008 at 3:46 pm I think it’s most important to find a unique name for your business that also will appeal to your audience.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

MAY 20, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Writing Service by Stefan Töpfer on May 20, 2008 The competitive job market makes it important for applicants to have a résumé that stands out from the pile.

UPS 100

UPS 2008 2007 2009 100

The Small Business Blog

APRIL 8, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Small Business Start-Up Idea – Sign-Making Service by Stefan Töpfer on Apr 09, 2008 Sign manufacture is a fun way for you to earn some extra income.

UPS 100

UPS 2008 2007 2006 100

The Small Business Blog

FEBRUARY 12, 2008

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? by Stefan Töpfer on Feb 12, 2008 It always amazes me to see how many businesses still charge by the hour – it is a business killer.

2008 100

2008 2007 2009 2006 100

The Small Business Blog

JULY 14, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? If you are operating through a limited company the form you use is CT41G. To register you need to complete form VAT1. You want the whole tree."

UPS 100

UPS 2006 2007 2008 100

The Small Business Blog

AUGUST 21, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? In fact keeping business failure at bay, may very well depend on your ability to form these teams, in your office or virtually. You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 19, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Stefan Keith Dryla Said on January 22nd, 2008 at 5:48 pm I totally agree with you about the passion. You want the whole tree." 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 17, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Cola Tax & Solutions Said on April 17th, 2008 at 4:53 am It is always important to understand the basic concepts of your business’s accounting.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

SEPTEMBER 26, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Enter the details on a form on the Purchases & Sales pages of ‘Cashbook’ to record any invoices to or from your business. You want the whole tree."

2006 100

2006 2007 2008 2009 100

The Small Business Blog

OCTOBER 28, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 9, 2009

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? the recession is nothing the media hyped up, since you lost your job because of it, you should know; 4. You want the whole tree."

2009 100

2009 2007 2008 2006 100

The Small Business Blog

AUGUST 11, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

2006 100

2006 2007 2008 2009 100

The Small Business Blog

OCTOBER 1, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? South By South West Midlands Said on February 28th, 2008 at 4:51 pm [.] You want the whole tree." 1 week ago More updates. But you will need some [.]

2007 100

2007 2008 2009 2010 100

The Small Business Blog

MAY 17, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I invite Panelist, participants and obviously readers of this blog to feel free and correct / add to my notes in the form of blog comments. [.]

2006 100

2006 2008 2007 2009 100

The Small Business Blog

NOVEMBER 13, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? My idea was to ask for a 50% deposit on innitial orders until there was some form of a customer relationship set up.) You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JUNE 29, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? You want the whole tree." " 1 week ago Be a likeable person to be successful at being self employed or a freelancer. 1 week ago More updates.

Legal 100

Legal 2006 2007 2008 100

The Small Business Blog

OCTOBER 2, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Sometimes, it might take some forms of wake up call to make us realise that a corporate job is not for life! You want the whole tree."

2007 100

2007 2008 2009 2010 100

The Small Business Blog

NOVEMBER 7, 2007

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I called again and again after waiting 20 minutes on the phone, I had to explain all this again, I was told I would get a return form to fill in.

2007 100

2007 Keyboards 2008 2009 100

The Small Business Blog

MAY 8, 2006

Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? I feel 2008 will see the efforts of the accountancy bodies see results, in the form of legislation. You want the whole tree."

2006 100

2006 2009 2007 2008 100

Workplace Insight

OCTOBER 12, 2023

The Design Guild Mark is a non-profit award programme that was established in 2008 by The Furniture Makers’ Company to raise the profile of British industrial design and to recognise excellence in this discipline. Over time the Mark has grown from just Furniture to include categories for Interior Design Elements, and Lighting.

2024 52

2024 Social Media 2023 2008 52

Brilliantly Better

DECEMBER 31, 2010

On all levels: personal relationships (ended my second marriage), financial (had to overcome some of the most profound and unexpected money problems I ever had), and also career (my non-compete agreement after selling my company in 2008 ended last year). But that is already in the past. At some point, I just felt like I had enough.

2011 40

2011 Goals AT&T 2010 40