Customer Service Blogs to check out
Make or Break Moments
FEBRUARY 10, 2010
He offers up: Amazingserviceguy By Kevin Stirz Business Is Personal By Mark Riffey Customers Rock!
UK/Ireland small Business News Round-up – 11/04/2008 | THE SMALL.
The Small Business Blog
NOVEMBER 4, 2008
FPB warns that removing ‘green’ fuel tax incentive will further alienate small firms : The FPB is questioning the Government’s commitment to helping small firms switch to environmentally friendly fuels, following an announcement in the 2008 Budget that it is to remove a tax incentive for investing in ‘green’ biofuels.
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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG
The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. keep it up.
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100 Be Positive About Your Customer Service Issues
Professional Assistant Blog
JULY 17, 2009
Then you finally do reach a live person and you are so fed up with all of the time wasted, that you start fuming towards the person on the other end of the phone. Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. How would you feel?
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Australia/ New Zealand Small Business News Round-up – 02/07/2008.
The Small Business Blog
FEBRUARY 7, 2008
Small business becomes less taxing with new concessions : SMALL businesses can potentially access up to 13 new tax concessions following wide-ranging changes effective from July 1. As always this list is not exhaustive, but I hope it will give you a little overview. — ST. You can follow any responses to this entry through the RSS 2.0
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On the needles October 2008
Loosely Speaking
OCTOBER 18, 2008
Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs On the needles October 2008 Saturday, October 18, 2008 at 10:04 am // By: ktcosmos // Category: Knitting Frenetic. Without some mind clearing time every day, I believe we end up in the realm of mind numb, wherein we lose both our perspective and sense of self.
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Linchpin Meet Ups Connect the Globe in One Evening
Make or Break Moments
JUNE 14, 2010
I hosted the local meet up in my community and eight people signed up. Tags: Linchpin Meet-ups , Linchpins , Polar Unlimited , Rise Partnerships , Seth Godin Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. Talk about a make or break moment.
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100 Getting Fired Up!
The Small Business Blog
FEBRUARY 16, 2010
Getting Fired Up! So, now it’s more important than ever to get your team fired up. If you want your staff to work harder then step it up a notch yourself. when I was managing people I learned fast that setting an example got the most response and number 4 helped keep people fired up. It is the only means.”
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How to improve customer service in the digital world
Service Untitled
JULY 3, 2012
The conversion had been going on since 2008, and Wells Fargo promised to become more environmentally friendly and use less paper and forms. They also promised to have more in-house personnel to assist customers and to become more efficient. Train customer service agents better. photo by: prayitno.
Customer service representatives are heroes too
Service Untitled
FEBRUARY 17, 2011
On January 21, a customer service agent for 39DollarGlasses.com has been lauded as a hero after some quick thinking. Customer service representative Donna Petrosini was speaking with Karen Ford, a customer since 2008, when Ford began to slur her words and dropped the phone.
Once Upon a Time in Marketing: The Power of Storytelling
Success
NOVEMBER 24, 2022
According to Duarte, the classic three-part story structure is: Set up the hero—a likable, but flawed, individual—and the challenge they must face. A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. The hero emerges, transformed.
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4 Ways to Identify Your Ideal Client and Prime Your Business for Growth
Success
JULY 14, 2021
Advertising agencies and other professionally run businesses are notorious for recruiting big accounts, then staffing up to handle those accounts. Once you have rated your clients in all the areas you consider important, you can put together a composite picture of each of your clients and come up with a total rating for them.
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Small Business World News Round-up - 2009/11/10
The Small Business Blog
NOVEMBER 9, 2009
Small Business World News Round-up – 2009/11/10 by Stefan Töpfer on Nov 10, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Organizations are working to help them size up.
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Small Business News World Round-up – 2009/12/08
The Small Business Blog
DECEMBER 7, 2009
Small Business News World Round-up – 2009/12/08 by Stefan Töpfer on Dec 08, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
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Small Business World News Round-up - 2009/11/17
The Small Business Blog
NOVEMBER 16, 2009
Small Business World News Round-up – 2009/11/17 by Stefan Töpfer on Nov 17, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
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Small Business World News Round-up – 2009/12/01
The Small Business Blog
NOVEMBER 30, 2009
Small Business World News Round-up – 2009/12/01 by Stefan Töpfer on Dec 01, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
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Small Business World News Round-up – 2009/12/15
The Small Business Blog
DECEMBER 14, 2009
Small Business World News Round-up – 2009/12/15 by Stefan Töpfer on Dec 15, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Digg Furl Netscape Yahoo! Digg Furl Netscape Yahoo!
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100 Small Business World News Round-up - 2009/11/03
The Small Business Blog
NOVEMBER 2, 2009
Small Business World News Round-up – 2009/11/03 by Stefan Töpfer on Nov 03, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST.
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100 Small Business world News Round-up - 2009/10/27
The Small Business Blog
OCTOBER 26, 2009
Small Business world News Round-up – 2009/10/27 by Stefan Töpfer on Oct 27, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. — ST.
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Small Business World News Round-up – 209/11/24
The Small Business Blog
NOVEMBER 23, 2009
Small Business World News Round-up – 209/11/24 by Stefan Töpfer on Nov 24, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. 2010 may be no better. Digg Furl Netscape Yahoo!
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Recession Business Start Up: Micro Business Co-op. | THE SMALL.
The Small Business Blog
DECEMBER 29, 2008
Recession Business Start Up: Micro Business Co-op. by Stefan Töpfer on Dec 29, 2008 I’m thinking more and more about opportunities for people to start a small business, home business or a self-employed business during this recession/depression or once they lose their jobs. Why not use your knowledge to your advantage?
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100 Enterprise rental cars lead the way for customer service
Service Untitled
DECEMBER 1, 2010
Taylor would reward employees who came upon Enterprise customers and assist them with changing a flat tire or calling for help in the case of a breakdown; exceeding customer expectations was his mantra. Today, more than 50 years later, Enterprise still leads the way in exceptional customer service. Reservation processes.
Christy Wright’s Best Tips for Launching a YouEconomy Business
Success
MARCH 13, 2023
It’s failing and picking yourself up and trying something new.” You don’t need to scale up to $1 million in revenue. Wright grew up in that cake shop. Wright spent many early mornings before school napping on 50-pound bags of sugar and flour, often showing up to class with a powdery hue in her already white-blonde hair.
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Small Business Start-Up Idea: Image Consultant | THE SMALL.
The Small Business Blog
MARCH 11, 2008
Small Business Start-Up Idea: Image Consultant by Stefan Töpfer on Mar 11, 2008 This business is ideal for someone who has worked in the corporate world or the media for a number of years and understands the importance of image within it. Your main starting costs will be related to getting the website launched.
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Keeping Track and Keeping Up: Are You Focused?
The Small Business Blog
JANUARY 25, 2010
Keeping Track and Keeping Up: Are You Focused? do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! by Gina on Jan 26, 2010 It’s been a tough year for everyone.
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100 Why Do So Many Small Business Start-Ups Fail? | THE SMALL BUSINESS.
The Small Business Blog
APRIL 6, 2010
Why Do So Many Small Business Start-Ups Fail? With four out of five small business start-ups ending up in failure the statistics are stacked against small business owners. Knowing the pitfalls that other small business start ups have made can stop you making the same mistakes. Digg Furl Netscape Yahoo!
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Small Business Start-Up Idea – C.V. Writing Service | THE SMALL.
The Small Business Blog
MAY 20, 2008
Small Business Start-Up Idea – C.V. Writing Service by Stefan Töpfer on May 20, 2008 The competitive job market makes it important for applicants to have a résumé that stands out from the pile. The overall start-up cost will range from £1,500 to £2,500 (2,000- 3,000 EUR, 3,000-5,000 AUD/USD).
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The worst business start-up mistakes | THE SMALL BUSINESS BLOG
The Small Business Blog
JANUARY 29, 2009
The worst business start-up mistakes by Stefan Töpfer on Jan 29, 2009 Although many people decide to try and realise their dream of starting their own business, unfortunately it often turns into a nightmare for them. You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
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The Small Business Blog
APRIL 1, 2008
Small Business Start-Up Idea – T-Shirt Design by Stefan Töpfer on Apr 02, 2008 There is always a great demand for custom-made T-shirts, ranging from sports teams in need of new kit to event organisers wanting promotional shirts to give away. The estimated cost to start this business varies from £5000 up to around £15,000.
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Small Business Start-Up Idea – Weight Loss Consultation | THE.
The Small Business Blog
APRIL 29, 2008
Small Business Start-Up Idea – Weight Loss Consultation by Stefan Töpfer on Apr 30, 2008 In recent years there has been a far greater emphasis placed on the importance of living a healthy lifestyle. This will involve online weight loss coaching and setting up an extensive knowledge base that will serve as a point of reference.
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Small Business Start-Up Idea – Sign-Making Service | THE SMALL.
The Small Business Blog
APRIL 8, 2008
Small Business Start-Up Idea – Sign-Making Service by Stefan Töpfer on Apr 09, 2008 Sign manufacture is a fun way for you to earn some extra income. Business environment and set-up cost: This is primarily a local business because you will work closely with clients and be responsible for installing the signage.
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Small Business Start-Up Idea – Party Planner | THE SMALL BUSINESS BLOG
The Small Business Blog
MAY 13, 2008
Small Business Start-Up Idea – Party Planner by Stefan Töpfer on May 13, 2008 Organising a party can be time-consuming and stressful for many people. Business environment and set-up cost: There is not much international potential for this business because you will have to work closely with clients.
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100 Three Little Words for 2010
Make or Break Moments
JANUARY 1, 2010
Last year I selected three words, which were Bite, Charge and Follow-Up. And I was successful! This year I am taking a more positive approach For several years Chris Brogan has started each year with a focus on three words. This year Chris has selected Eco-systems, Owners and Kings to focus on for 2010.
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100 Make or Break Moments Available on Kindle
Make or Break Moments
APRIL 19, 2010
Want to set your blog up to be downloaded on Kindle? Hopefully this is one of them. per month subscription you can now receive the updates on your handheld reader. Visit, Kindle: Make or Break Moments to subscribe. Follow the simple instructions that can be found at Mashable (of course!).
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Mocha Joe's Builds Customer Relationships One Cup of Coffee At a Time
Make or Break Moments
AUGUST 18, 2010
and I decided it would be fun to have a meet up with other bloggers in the area. Mocha Joe’s Coffee Shop (formerly Arabica Coffee) has graciously hosted our meets up without a fee or fuss. It started a little over three years ago when Chris Brown of Marketing Resources and Results , Inc. The one constant? The location.
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100 Do Your Employees Hate You?
Make or Break Moments
MARCH 17, 2010
Posted by Deborah Chaddock Brown on March 17, 2010 under Communication , Employee Moments , Listening | Be the First to Comment I am always focused on the customer and our relationship with them but the other key component to successfully building a reputationfor putting customers first is how your employees feel about the whole thing. .&#
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100 Build Customer Relationships with a Thank You
Make or Break Moments
JULY 27, 2010
This past week I asked the question – how do you say thank you without using the words and Patrick Hazlewood had an awesome answer: Although every interaction with the customer is part of the “sale&# or “sale process,&# including post-sale follow-ups or customer service responsiveness, not everything must be a sales pitch.
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100 Know Your Customer
Make or Break Moments
APRIL 17, 2010
Crack me up! Tags: know your customer Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. If they don’t know their audience well enough to realize the tiny font size is going to be an issue, they sure as shootin’ won’t be able to find a love match for me!!!
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Smart Business Start-Up | THE SMALL BUSINESS BLOG
The Small Business Blog
AUGUST 7, 2007
Smart Business Start-Up by Stefan Töpfer on Aug 08, 2007 Whatever you are planning a personal business or a small business, like SOHO-, SME, SMB-, Micro-, Home-, DIY-, Hobby-, Boomer businesses, the time has never been better for starting a business. You can follow any responses to this entry through the RSS 2.0 Digg Furl Netscape Yahoo!
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100 Undercover Boss Gets Down to Basics
Make or Break Moments
JANUARY 12, 2010
In the first episode an executive from Waste Management works on the front line, picking up trash, cleaning toilets and may even end up getting fired! The premise is a good one, my hope is that in future weeks we’ll see executives meeting their actual customer face-to-face.
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Getting Past Ego to Reach Customers
Make or Break Moments
MARCH 15, 2010
Just like the One Minute Manager and Who Moved My Cheese , the book is set up in a story format to share the great insights of the author. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys. ’s new book Peaks and Valleys.
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100 Be Easy to Find: Use Your Name
Make or Break Moments
JUNE 4, 2010
I set up a Wordpress.com blog and with the exception of the $9.95 A great way to make it easy to be found on the Internet is to have a landing page that people can visit that will showcase all of your web activity. The cost? It was almost free. at Name Cheap to buy my name, it just cost me the time it took to put it together.
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USAA Customer-First Approach to Business » Make or Break Moments
Make or Break Moments
MARCH 9, 2010
They use technology to allow service men and women to deposit checks no matter where they are stationed. They have created a company that puts the specific needs of their customers first. I was especially intrigued by what the article refers to it as their Secret Sauce.
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Reinvention: Key to Long Term Success
Make or Break Moments
JULY 9, 2010
Big main frame machines that took up an entire room in a company, cost millions of dollars and required special cooling so they didn’t over heat. is celebrating their 35th year in business. is celebrating their 35th year in business. Maybe that doesn’t seem like a lot of years for some businesses but they are a computer company.
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