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Is There a Difference Between Customer Service and Customer.

Make or Break Moments

Posted by Deborah Chaddock Brown on August 10, 2010 under Customer Moments , Employee Moments , First Impressions | Read the First Comment Customer Relationships are just like good friends They sound similar but do they mean the same thing? Customer service is what everyone expects to receive. Or would they?

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On the needles October 2008

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs On the needles October 2008 Saturday, October 18, 2008 at 10:04 am // By: ktcosmos // Category: Knitting Frenetic. Usually I knit for pure kinesthetic pleasure of fiber in my hands and the miracle of seeing the project take form. Might you know someone?

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The importance of customer service in city government

Service Untitled

In Palm Beach County where I live and in many other cities, you can use an online form or mobile application known as SeeClickFix, and submit such problems as broken parking meters, street lights, community alerts, etc. By 2012, city records show the service has handled 4.5 million contacts. How does your city compare?

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How to improve customer service in the digital world

Service Untitled

The conversion had been going on since 2008, and Wells Fargo promised to become more environmentally friendly and use less paper and forms. They also promised to have more in-house personnel to assist customers and to become more efficient. Train customer service agents better. photo by: prayitno.

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Create a Customer-Focused Social Media Strategy » Make or Break.

Make or Break Moments

Cut down the stress and frustration levels by keeping track of your User Names and passwords. Here is a lnk to the audio explanation for using the Social Media Account form. Now we move into the meat of your strategy. Create a Social Media Site Map for each of your brand images.

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Real Time Reviews via Mobile Devices – Are You Prepared?

Make or Break Moments

You may not like it – but bottom line – social media, in some form or fashion, is here to stay and we need to jump in this afternoon and get connected. Scroll down the Advance Search page and click the sad face and/or the “?&# and see the negative reviews and questions being asked within Twitter.

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Lonely? Join a Group » Make or Break Moments

Make or Break Moments

As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# From that group he formed Hudson for Haiti and we raised quite a bit of money that night for the relief effort.