Remove 2008 Remove Customer Service Remove Discount Remove Purchasing
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Price Isn't the Primary Loyalty Factor

Make or Break Moments

I went to Levin because they had a 50% off sale and if you purchased on the weekend, it was free delivery. I’ve bought furniture there before – a dining room set, some end tables, and I’ve been happy with the purchase. His generous price discounting has served to bring questions to my mind rather than create loyalty.

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Delight is Different Than Service

Make or Break Moments

I found an article written by Alain Thys that was published in 2007 that says it best: It’s funny that when discussing Customer Delight, most people start talking about customer service. Customer service is what companies do to their customers. Think about the relationships you have in your life.

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It's Not What You Say – It's How They Feel » Make or Break Moments

Make or Break Moments

Will customers remember the 20% discount we gave them or the fact that we were open in the evenings? No, but it is all of those little details that add up when the customer thinks back on how the experience MADE THEM FEEL. How do you make your customers feel? ’ How true is that? we might ask them.

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Offer deep discounts to show them that you are genuinely there to help them succeed. Make sure they know exactly how your products and services can help their business succeed.

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Virtual Assistant Training – VAClassroom Summer Skill Camp 2010.

Andrea Kalli

Right now they’re offering some super discounts, too. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. What could be more perfect?

2010 100
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Virtual Assistant Training – VAClassroom Summer Skill Camp 2010

Andrea Kalli

Right now they’re offering some super discounts, too. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. What could be more perfect?

2010 100
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Q & A: What are successful cost-cutting solutions in small.

The Small Business Blog

Even if you need the service or product from your supplier, check others all the time, insurance, telephone, utilities, etc. Ask to pay in 60 or 90 days, or get an early payment discount. Janni Said on March 26th, 2008 at 12:39 am The little details can make a big difference in the world of business. Get better payment terms.

2007 100