Make or Break Moments

AUGUST 9, 2010

She hollered out one day a couple months ago “Deb – the hoola hoops that you wanted just came in – they are on aisle two.&# I had mentioned wanting to purchase a bunch of hoola hoops for another friend of mine LAST FALL and yet she remembered. She remembered her customers – knew what they liked.

Customer Service 100

Customer Service 2010 2009 2008 100

The Small Business Blog

MAY 16, 2010

Use a specific business calendar to keep a reminder of your schedule. Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. Use WinWeb ’s Online Calendar and Online Document Store to cut down on physical waste. Be ruthless with your filing.

2007 100

2007 2008 2006 2009 100

Make or Break Moments

JUNE 4, 2010

Ever since his book Tribes came out and he invited the hale and hearty to purchase his book sight unseen two months before publication and join his TRIIIBES ning and band together – I have been a fan. On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

JANUARY 7, 2010

If the prospects that leave your business without purchasing were surveyed, what would be the reason they walked? Posted by Deborah Chaddock Brown on January 7, 2010 under Connecting Moments , Customer Moments , making a difference | Read the First Comment What is the cost of a lost customer? How much is that costing you?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 25, 2010

“They are looking to learn how to make or purchase things made especially for them,&# she said. She’d read that this newest generation was taking on traits of their grandparents; embracing the homemade handicrafts. Well, you know how sometimes you hear something and then later in the day it is confirmed by a different source?

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 29, 2010

If only 10% of them purchased, my classes would have been filled yesterday. This is my first time using their service and could have been a long and mutually beneficial relationship as I am now using their premium service. But no communication isn’t sitting well with me. Silence from Events Bot is not helping my business or theirs.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

JANUARY 25, 2010

Were they suggesting a second pair purchase? As was my practice during my visit, I kept an open ear to the customer conversations to see how the customers were treated and to critique the sales conversation. Were they asking questions about lifestyle? Were they making recommendations based on those facts?

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 20, 2010

If more and more use mobile devices to research, connect and purchase then shouldn’t that mean that our priorities need to shift when it comes to developing a mobile version of our website? Isn’t the goal to make it easy for our customers/prospects to do business with us? You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

MAY 11, 2010

When the purchase cycle in your industry is long (people only bought glasses every 3 years) it is hard to establish that relationship unless you give the customer a reason to keep coming back. People loved that. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

DECEMBER 13, 2008

Saturday, December 13, 2008 at 10:37 am // By: ktcosmos // Category: Family Life , Life of the Virtual Assistant I won’t tell you how long it’s been since I became a Google Adsense Publisher. To be clear, we have already committed to purchasing both our own and a second share of the 2009 growing season.

Google 100

Google 2004 2008 2009 100

Loosely Speaking

FEBRUARY 9, 2010

Task Crate was founded in 2008 by his wife and partner Jennifer Talbot.  Contact Tara Fort (tara@Versatility4u.com) or Katie Baird (ktcosmos@LooseEnds.net). Brian Talbot is the Co-Owner/SEO Consultant at Task Crate, LLC. Jennifer started the business as a virtual assistant and quickly found a niche in web and blog design.

Google Docs 100

Google Docs 2002 Dropbox 2010 100

Andrea Kalli

APRIL 15, 2010

When VAClassroom first launched their original Internet Marketing VA Program in May of 2008, they predicted that small business owners would become increasingly interested in hiring virtual teams to support their Internet Marketing efforts. Want To Link To This Article? Andrea I know, I know.it looks like all I want is for you to buy stuff.

2010 100

2010 Training Social Media Microsoft Outlook 100

The Small Business Blog

NOVEMBER 17, 2009

I would also add that a business owner needs to bootstrap as much as possible right now, and to avoid any large purchases that are not bringing money in the door. To orchestrate this approach, you have to have a carefully monitored calendar to get your timings right. This is definitely not the time to buy a new desk.

Suppliers 100

Suppliers 2009 2007 2008 100

The Marq

DECEMBER 3, 2009

The Blackberry Pearl Flip (model 8220) was first released in Fall of 2008. I didn’t purchase it until Sprint of 2009. I also have many contacts and calendar items. I also keep a detailed calendar with anywhere from 1500 to 2000 events scheduled. I kick myself for discounting this lag. This phone is perfect for her.

2009 40

2009 Sprint Phones Calendars 40

Andrea Kalli

JUNE 17, 2010

Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Want To Link To This Article? training , what skill is most needed by virtual assistant , www.virtual-2010.com

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Even though these are affiliate links, I use or have purchased nearly all of the products and services listed below. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Want To Link To This Article? training , what skill is most needed by virtual assistant , www.virtual-2010.com

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

APRIL 15, 2010

When VAClassroom first launched their original Internet Marketing VA Program in May of 2008, they predicted that small business owners would become increasingly interested in hiring virtual teams to support their Internet Marketing efforts. Want To Link To This Article? Andrea I know, I know.it looks like all I want is for you to buy stuff.

2010 100

2010 Training Social Media Microsoft Outlook 100

The Small Business Blog

OCTOBER 2, 2007

Having looked into the options we have decided to purchase the Interwatch Security system. Oliver - Business Coach Said on April 22nd, 2008 at 12:34 pm Spending quality time with your family and taking part in activities you enjoy – and for many business owners this idea seems out of reach.

2007 100

2007 2008 2009 2010 100

Laughing all the Way to Work

DECEMBER 19, 2009

Once a date is finalized I put it in my bosss calendar and confirm the meeting with the other participants. Another benefit to writing it down is if your boss asks you to cancel it or to quickly tell you when the meeting is, you can look at the sheet rather than trying to search for it in your calendar. Minute taking made easier.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

The Small Business Blog

NOVEMBER 7, 2007

You guessed it, as soon as I had done that my new computer started having problems, no calendar or address book data anymore,then my email started going and so on – I rebooted and that was that – I could no longer log in. I told them if I wanted a PowerBook I would have purchased one. Digg Furl Netscape Yahoo!

2007 100

2007 Keyboards 2008 2009 100

Laughing all the Way to Work

AUGUST 1, 2010

I purchased a small address book in which I can keep the website address along with my user name and/or password for each particular site. I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Back to the drawing board. Dealing in real time.

Time Zones 100

Time Zones 2010 IAAP Filing 100

Laughing all the Way to Work

SEPTEMBER 20, 2009

I know I am dating myself with this ad, but advertising does influence our decisions on what we purchase. I want to know that there will be a person I can speak to if I cant complete the order myself or if I have questions after the purchase. Business Writing Guidelines for 2008 C or cc or copy? Minute taking made easier.

Fax 100

Fax Time Zones IAAP 2009 100

Loosely Speaking

MARCH 5, 2009

Symptom 1: “Cannot Connect to Server Database Error&# In early December 2008, I updated this blog to v.2.7. If you require assitance with these 3rd party extensions I recommend that you contact the vendor or developer from which you purchased or downloaded them from. I’ll let my correspondence tell the story.

2009 100

2009 AT&T Filing 2004 100

Make or Break Moments

SEPTEMBER 2, 2010

It doesn’t involve offering a special discount or creating a loyalty program that requires the customer to keep track of a “frequent purchase&# card. Being a customer-focused company isn’t a quick fix. Being customer-focused involves really getting into the thick of things with your customer.

Customer Service 100

Customer Service 2009 2008 2010 100

Loosely Speaking

OCTOBER 29, 2008

Comments: 19 19 Comments Marsha Kopan Comment // October 29th, 2008 // 1:34 pm I am not so sure about this blogging thing. Kathie Thomas, A Claytons Secretary Comment // October 29th, 2008 // 6:36 pm So many questions – and I can answer all or some, or just one. James Comment // October 29th, 2008 // 7:53 pm Good post.

2008 100

2008 AT&T Networking Purchasing 100