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Budget 2010 – The Saviour for Small Businesses?

The Small Business Blog

Budget 2010 – The Saviour for Small Businesses? by Stefan Töpfer on Mar 24, 2010 Today, Alistair Darling revealed the budget for the coming year. In truth, there is little new money in this budget for SME’s, and little of real substance to help those that are struggling. billion one-off growth package”. Not policy.

Budget 100
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Good Customer Service Can Go A Long Way | THE SMALL BUSINESS BLOG

The Small Business Blog

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

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Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Top 5 Tips for Training Employees on a Budget by Stefan Töpfer on Mar 29, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. « Budget 2010 – The Saviour for Small Businesses? Many equipment manufacturers offer free training to companies that purchase their products.

Budget 100
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UK/Ireland small Business News Round-up – 11/04/2008 | THE SMALL.

The Small Business Blog

FPB warns that removing ‘green’ fuel tax incentive will further alienate small firms : The FPB is questioning the Government’s commitment to helping small firms switch to environmentally friendly fuels, following an announcement in the 2008 Budget that it is to remove a tax incentive for investing in ‘green’ biofuels.

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The importance of customer service in city government

Service Untitled

The service, depending on the city can handle hundreds of requests ranging from procuring a dog license, city parks and recreation, job applications, trash pickup, or information about specific services and problems. By 2012, city records show the service has handled 4.5 million contacts. How does your city compare?

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Time for a Midmorning Gift to You

Make or Break Moments

But the budget just can’t handle the cost and my waistline can’t afford the calories. I have to confess. I don’t like Starbucks coffee – too acidic, but I do love their frappuccinos. So here is my midmorning gift to you.

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I Know That I'm Nothing But….

Make or Break Moments

If you remember your employees are thinking about themselves - might that change how you manage and respond to their opportunities for improvement?