The Small Business Blog

MARCH 7, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. Top 5 Tips for Writing a Staff Handbook by Stefan Töpfer on Mar 08, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Benefits of Online Software for Small Business. Digg Furl Netscape Yahoo!

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Make or Break Moments

AUGUST 27, 2010

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. What policies or procedures do you have in place for telephone answering? If you had to rate that experience from the caller’s perspective – how would you do?

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Make or Break Moments

AUGUST 2, 2010

Our policies and procedures were designed with the organization’s needs in mind, not the customer’s. Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. But it isn’t easy. Our monitoring of incoming customer emails is delegated to low level employees.

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Make or Break Moments

MARCH 17, 2010

He thought – doesn’t see she the twisted thinking of calling when there is a “do not disturb&# sign? “That’s our policy,&# she told him. Tags: customer feedback , listening to customers Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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The Small Business Blog

MAY 13, 2010

Copyright © 1994-2010 Winweb® · All rights reserved. by Stefan Töpfer on May 14, 2010 When you’re in business you often hear the phrase “people buy from people”, but just how important are people, and personality, in running a successful business? John Crickett Said on May 14th, 2010 at 2:07 pm Great post Stefan.

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Make or Break Moments

DECEMBER 18, 2009

How often do we follow the rules and policies to a tee and make our customers suffer the consequences? Tags: customer feel stupid , customer service , listening , Technogym Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Professional Assistant Blog

OCTOBER 31, 2008

Home About Me Advertise Tips for Office Costumes at Halloween By The Professional Assistant on Friday, October 31, 2008 Filed Under: Productivity H appy Halloween everyone! Luckily, in my office, we dress in casual clothes all of the time and we do have a corporate policy of being able to dress up in a costume for this event.

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Small Business Labs

JULY 7, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients.   This is little changed from 2008, but up from 14.5%

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The Small Business Blog

NOVEMBER 9, 2009

Copyright © 1994-2010 Winweb® · All rights reserved. Help Small Businesses Hire Again : In order to ensure that the economic recovery becomes a lasting expansion, the government must enact policy to deal with employment, particularly for small businesses. Starting a Small Business? Digg Furl Netscape Yahoo!

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Professional Assistant Blog

OCTOBER 9, 2008

By The Professional Assistant on Thursday, October 09, 2008 Filed Under: MS-Excel , Organize , Productivity D o you find that when you receive phone calls or voice mail messages, you cant remember who called, what time they called, who they were trying to call, etc? Home About Me Advertise Who Called? Use A Phone Call Log!

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The Small Business Blog

APRIL 21, 2008

Copyright © 1994-2010 Winweb® · All rights reserved. Takeover Disasters by Stefan Töpfer on Apr 22, 2008 The process of taking over another company can be a very exciting time for you and your business, but it can very quickly turn into an unpleasant experience with serious lasting consequences. www.iva-machine.co.uk

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Professional Assistant Blog

SEPTEMBER 5, 2008

Home About Me Advertise Cover Your Tracks: E-mail Archiving By The Professional Assistant on Friday, September 05, 2008 Filed Under: MS-Outlook , Organize , Productivity , System Security D o you back up your e-mails in Microsoft Outlook ? Converted to Blogger by Blogger Templates © Content by Richard Rinyai 2007-2010

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Small Business Labs

JUNE 23, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. Web/Tech women work/life balance

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Ian's Messy Desk

MAY 24, 2010

Home About Contact Me Links Sitemap 8 Work-Life Balance Myths Posted by Ian McKenzie Written on May 24, 2010 If youre new here, you may want to subscribe to my RSS feed. Some of the commonly held myths and the corresponding reality checks are as follows: Family-Friendly policies are soft HR issues, mainly for women.

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Policies Health 2010 Telecommuting 100

Ian's Messy Desk

MAY 21, 2010

Home About Contact Me Links Sitemap Five Tips for Great Speeches Posted by Ian McKenzie Written on May 21, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Or, if you prefer, you can subscribe to my blog posts by e-mail. Thanks for visiting!

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Loosely Speaking

FEBRUARY 9, 2010

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs AZVAs Podcast Episode 1 Tuesday, February 9, 2010 at 2:34 pm // By: ktcosmos // Category: AZVAs Podcast , Life of the Virtual Assistant AZVAs Podcast launches today! Task Crate was founded in 2008 by his wife and partner Jennifer Talbot. Episode 1: February 2010 [.]

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Small Business Labs

MAY 14, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. million non-profit organizations in the U.S. 

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Professional Assistant Blog

FEBRUARY 20, 2008

Home About Me Advertise The E-tiquette of E-mail By The Professional Assistant on Wednesday, February 20, 2008 Filed Under: Client Service , MS-Outlook E ditor’s note: This is a guest post by Patricia Robb of Laughing all the Way to Work: The Ultimate Secretarial Survival Blog. Jane Watson of J. Who are you?

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Ian's Messy Desk

JUNE 15, 2010

Home About Contact Me Links Sitemap Canadians Caught in Time Crunch Posted by Ian McKenzie Written on June 15, 2010 If youre new here, you may want to subscribe to my RSS feed. We need family-friendly policies for all workers and more community resources and supports for seniors. Thanks for visiting!

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Ian's Messy Desk

SEPTEMBER 8, 2010

Home About Contact Me Links Sitemap 7 Tips for Decluttering Your Desk Posted by Ian McKenzie Written on September 8, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Or, if you prefer, you can subscribe to my blog posts by e-mail.

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Small Business Labs

JUNE 3, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. instead of hiring full-time, permanent employees. . 

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Ian's Messy Desk

JULY 16, 2010

Home About Contact Me Links Sitemap 10 Tips for a Killer Presentation Posted by Ian McKenzie Written on July 16, 2010 If youre new here, you may want to subscribe to my RSS feed. I have one more tip that I’ve had to learn the hard way: Tell stories – People don’t want to sit through a dry recitation of facts, statistics, policy, etc.

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Ian's Messy Desk

JULY 6, 2010

Home About Contact Me Links Sitemap 20 Tips for Better Time Management Posted by Ian McKenzie Written on July 6, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Or, if you prefer, you can subscribe to my blog posts by e-mail.

Management 100

Management Ergonomics Health 2010 100

The Small Business Blog

AUGUST 7, 2007

Copyright © 1994-2010 Winweb® · All rights reserved. Many politicians will have you believe that the current up-rise in personal and small business activity is due to their policies, that is b s *, it is due to the greatest platform for entrepreneurial activity to date – the internet and related technologies.

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Professional Assistant Blog

NOVEMBER 1, 2007

Posted on 11 December, 2008 6:06 PM Anonymous Right now I'm sitting in my cubicle and the "new person" has turned on her radio and is humming loudly off-key.I'm Posted on 18 February, 2010 11:42 AM The Professional Assistant Yep, I know the feeling of perfumes and colognes. The world has to smell their cologne.

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Ian's Messy Desk

SEPTEMBER 17, 2010

Home About Contact Me Links Sitemap How to Give an Impromptu Speech Posted by Ian McKenzie Written on September 17, 2010 If youre new here, you may want to subscribe to my RSS feed. Comment by Lauren Elder on July 1, 2008 @ 8:33 am Got a wedding coming up and couldn’t even comprehend doing a speech without planning it out.

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Ian's Messy Desk

MAY 31, 2010

Home About Contact Me Links Sitemap 6 Secrets of Stress Management Posted by Ian McKenzie Written on May 31, 2010 If youre new here, you may want to subscribe to my RSS feed. Comments Always good to read what you have to say Comment by Hypnosis Melbourne on August 30, 2008 @ 2:52 am Ian, Thanks for sharing these techniques. Great tips.

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Ian's Messy Desk

JULY 21, 2010

Home About Contact Me Links Sitemap Personal Time Management Posted by Ian McKenzie Written on July 21, 2010 If youre new here, you may want to subscribe to my RSS feed. Comment by Medical Sales Recruiter on February 21, 2008 @ 12:21 pm Hi Ian, Your article raises some very important points though, fundamentally, we cannot manage time.

Management 100

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Ian's Messy Desk

OCTOBER 11, 2010

Home About Contact Me Links Sitemap 8 Steps Toward a More Satisfying Life Posted by Ian McKenzie Written on October 11, 2010 If youre new here, you may want to subscribe to my RSS feed. Comment by Mary on February 28, 2008 @ 3:10 pm I’d even say for #4 to thank anyone – mentor or otherwise. Thanks for visiting!

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The Small Business Blog

OCTOBER 1, 2007

Copyright © 1994-2010 Winweb® · All rights reserved. South By South West Midlands Said on February 28th, 2008 at 4:51 pm [.] low cost business ideas Said on April 10th, 2008 at 11:10 pm the internet has allow the bootstrapper to go to a whole new level. External Links External Links SynergyOne.co.uk

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Ian's Messy Desk

SEPTEMBER 27, 2010

Home About Contact Me Links Sitemap The Milkshake Moment Posted by Ian McKenzie Written on September 27, 2010 If youre new here, you may want to subscribe to my RSS feed. The following is an excerpt from the book The Milkshake Moment: Overcoming Stupid Systems, Pointless Policies and Muddled Management to Realize Real Growth by Steven S.

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Ian's Messy Desk

JUNE 28, 2010

Home About Contact Me Links Sitemap Improve Communication Posted by Ian McKenzie Written on June 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Or, if you prefer, you can subscribe to my blog posts by e-mail. Thanks for visiting!

Ergonomics 100

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On The Job

APRIL 13, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Tuesday, April 13, 2010 How Badly Do You Need Time Off? April 14, 2010 9:53 PM Anita said. April 15, 2010 7:13 AM Amit said. mba india April 16, 2010 1:17 AM Anita said.

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The Small Business Blog

OCTOBER 2, 2007

Copyright © 1994-2010 Winweb® · All rights reserved. Oliver - Business Coach Said on April 22nd, 2008 at 12:34 pm Spending quality time with your family and taking part in activities you enjoy – and for many business owners this idea seems out of reach. External Links External Links SynergyOne.co.uk Vol 1, No.

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Ian's Messy Desk

NOVEMBER 15, 2010

Home About Contact Me Links Sitemap 6 Ways to Alleviate Ergonomic-Related Strain Posted by Ian McKenzie Written on November 15, 2010 If youre new here, you may want to subscribe to my RSS feed. Ian’s Messy Desk Helping you get the most out of the 24 hours in your day. Or, if you prefer, you can subscribe to my blog posts by e-mail.

Ergonomics 100

Ergonomics Keyboards 2001 Health 100

The Small Business Blog

NOVEMBER 7, 2007

Copyright © 1994-2010 Winweb® · All rights reserved. That is worrying, since it could indicate a serious shift in Apples customer care policy and/or capacity. UPDATE Nov 7, 2008 – 13:00 BST : I have not had a call from Apple, but the TNT courier called, they are going to pick up the old computer this afternoon.

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