The Small Business Blog
NOVEMBER 2, 2009
A Niche Market Can Be Your Train to Succes s: Talking to my fitness trainer the other day reminded me of niche markets and how they’re central to so many small business’s success. has improved in the wake of the economic revival, says a survey by the Confederation of Indian Industry (CII). Digg Furl Netscape Yahoo!
On The Job
DECEMBER 11, 2007
The fastest-growing major occupational group—professional and related occupations—is made up mostly of occupations that generally require postsecondary education or training. companies, according to the Ethics Resource Center's 2007 National Business Ethics Survey®. . Interviews with almost 2,000 employees at U.S.
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Andrea Kalli
SEPTEMBER 7, 2010
Generally, these actions include signing up for a free trial program, joining a new website, or completing an online survey. Per-action (CPA) Offers CPA (cost-per-action) offers are, as the name would suggest, a type of affiliate offer that pays out whenever the user completes a certain action.
Service Untitled
MARCH 19, 2013
Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Amazon led all e-commerce retailers with a score of 88 according to For See’s E-Retail Satisfaction survey. The problem with Walmart is multifaceted.
Service Untitled
NOVEMBER 1, 2010
On Friday, a lonely Twitter entry stated, “Delta is improving&# and linked to a list of awards the airline has won dating back to 2007. Airline employees need more training; it’s as simple as that. Why not train baggage carriers to do their jobs better? Again, customer service training is the key.
Service Untitled
JUNE 8, 2010
Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. Included in the training were steps to turn angry customers around. Cons: The book was copyrighted in 2007, and some of what was written seems out of date now. We’ll Pick You Up.&#
Service Untitled
MARCH 15, 2010
On Valentine’s Day, 2007 an ice storm in the northeast set the venue for a customer service disaster when hundreds of passengers were held captive on the tarmac and thousands of travelers were stranded in airports.
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