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Once Upon a Time in Marketing: The Power of Storytelling

Success

A fabulous story like that shows what great customer service looks like, and it could be used for all kinds of reputation-building,” he says. In addition to being shown at industry events and trade shows, these customer story videos were emailed to new customers upon buying the insurance.

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The Rise of Coworking and the Variable Cost Economy

Small Business Labs

A key reason we started following coworking back in 2007 was it provided a flexible alternative to the traditional long term commercial office lease. Because of this, a recent article by the CEO of the coworking chain Industrious grabbed our attention. Brick and mortar and heavy iron gave way to speed, flexibility and innovation.

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Don’t cut the customer service budget

Service Untitled

The economy leaves customer service budgets strained, and more than one company has trimmed their services back, but according to the Institute of Customer Service, chief executive Jo Causon, quality service is even more important in times like this. As an example, let us consider an airport parking garage.

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Why the over 50s are leaving the workforce in huge numbers

Workplace Insight

For example, there has been a larger rise in inactivity among people who rent, rather than own, their own homes, and among those in lower paid industries and occupations. Meanwhile, the occupations with the largest percentage rises are process plant and machine operatives (+50%) and sales and customer service occupations (+40%).

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Top 5 Tips for Working With a Mentor

The Small Business Blog

Look for someone with expertise in your industry so they will already know the relevant issues. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100
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Top Five Tips for Paying Yourself

The Small Business Blog

Research the going rate for CEOs in your industry. This is especially true in the construction industry during the slow times of the year Bosco Said on February 20th, 2010 at 8:26 am Its a great tips for us ,and i love this blog,so many informative tips,thanks Stefan. Learn about how your company structure affects pay.

2007 100