2006 Skills Staples Training 
Service Untitled
SEPTEMBER 15, 2009
Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. The four examples above are good examples of broad categories of customer service frustrations.
Brilliantly Better
APRIL 4, 2010
Reply 6 Eduard @ People Skills Decoded April 5, 2010 at 2:21 pm That first one there about perfectionism is crucial from my perspective. Eduard @ People Skills Decoded´s last blog. I printed out all the feedback – the good, the bad, and the ugly – and stapled it to my story. Am I asking the impossible?
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