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August 7th Treasure Your Customers day

Make or Break Moments

I first learned about Treasure your Customer Day from Entrepreneur magazine in 2006. Rewarding customers means more than quirky holiday discounts and thank-you cards. But it certainly didn’t start there.

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168 Hours: Why You Should be Writing Your Holiday Letter Today

Men With Pens

If you’re like many of us, you send out an end-of-year letter with your Christmas holiday cards. Take a page from her book and visit www.my168hours.com (just click the clock to read her blog) to learn more tips and tricks. 168 Hours: Why You Should be Writing Your Holiday Letter Today Another rockin' post from the Men With Pens!

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10 Sites for Quotations

Ian's Messy Desk

However, I can’t imagine any discipline where one would be expected to ignored the foundation that has been laid by others as part of their own learning. And sometimes that’s probably true. There is a lot of knowledge to be culled and transfered from others. World’s best quotes in 1-10 words – 10 quotes that are less than 10 words.

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10 Tips for a Killer Presentation

Ian's Messy Desk

I learned this from Guy Kawasaki and if you ever hear any of his speeches you’ll understand why. In essence, it keeps the audience alert and they’ll learn more from you than someone who just educates. Learn to tell stories. Make them laugh – Although you want to educate your audience, you need to make them laugh as well.

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Increase Productivity

Ian's Messy Desk

Start learning Self-directed learning is the method used when a learner controls the objectives and means of learning. It is a continuous process, often informal, and an important factor in lifelong learning. Many adults engage in self-directed learning to improve their work performance.

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A Service Untitled Milestone

Service Untitled

I started Service Untitled all the way back in April 2006 (you can see the full archives here ) and since then, the blog has grown into a leading blog on customer service and the customer service experience. One of the main reasons I started Service Untitled was to learn and it’s been a great experience so far. Bell Chip R.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Learn how your small business can capitalize on these unmet needs and find and master your own niche market. No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet. — ST. Digg Furl Netscape Yahoo!

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