Laughing all the Way to Work

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Happiness is an Empty Inbox

Laughing all the Way to Work

I have mentioned it a few times that when my desk is cluttered then I feel cluttered. like to put everything in its place so I will find it easily. The bottom line is to keep it simple. I've been meaning to tackle my Inbox so decided I would try that theory and is it ever nice. My Inbox is empty and it feels wonderful! It works well.

2012 86

The little things

Laughing all the Way to Work

When learning something new it is usually the little things that can seem overwhelming. just learnt a new program to search patient names for information and medical records. recall the person telling us how to use the program and it seemed complicated. Log in, enter your password, press F1 if you want to do this, F2 if you want to do that.

2016 26

Florida here I come!

Laughing all the Way to Work

This summer I will be presenting at the AdminPro Forum 2016 in Florida and am really looking forward to it. Keynote speakers include Joan Burge, Lucy Brazier, Julie Perrine and Laura Stack. have enjoyed the teachings of most of these ladies over the years and am thrilled to be participating with them and look forward to learning from them too.

IAAP 16

Taking Effective Meeting Minutes Webinar

Laughing all the Way to Work

Hi Everyone, Once again I will be presenting on Taking Effective Meeting Minutes. The webinar is scheduled for January 25, 2011 at 1 p.m. It is an informative session that will bring you from the pre-meeting checklist to taking the minutes, with ideas for formatting and suggested wording. Patricia.

Then or Than?

Laughing all the Way to Work

I have always had trouble knowing when to use the words 'then' or 'than'. Sometimes it is easy to figure out, but other times I struggle to figure it out. Well, today I came across a sentence where the person used 'then' and I was pretty sure it should have been 'than', but wasn't positive. For example: "We went to the store."

Laughing all the Way to Work - Untitled Article

Laughing all the Way to Work

Minute taking can seem scary at first but once you know what you need to record, you will get better at it over time. My next minute-taking webinar will be on May 31 at 1 p.m. EST and I will go over the basics of minute taking as well as the actual process so you will feel more confident in this role.

What Is Sexual Harassment?

Laughing all the Way to Work

As women working in an office with men who are more than likely in authority, this is something we undoubtedly will come across at some time in our careers. think men probably experience it as well, but it is not reported as often. At the time I just went with the flow and thought it was normal, although I found it uncomfortable.

2002 18

Caution: Enter at your own risk!

Laughing all the Way to Work

I once worked with someone who had body language that you could read like a book. Stern looks, sad demeanor, very angry looking at times, sighing, interrupting while you were talking, especially when they were not in agreement, by harrumphing, sighing and rolling the eyes. It was disconcerting, but they didn't appear to be aware they were doing it.

Establishing a partnership with your boss

Laughing all the Way to Work

As in every aspect of life, relationships are two-way. Both parties have a responsibility and work to do to make it work. In the admin/boss working relationship however you do have an edge since it is you who schedules your executive’s calendar. Schedule yourself in for one-on-one meetings with your boss on a regular basis.

Using a Bring-Forward System

Laughing all the Way to Work

The Bring-Forward System (or sometimes referred to as a BF system) might be an old term for the younger assistant, but the principle is similar to using your Tasks in Outlook: You need to have some sort of system to bring forward items that need to be handled at a future date. My preferred method is using hanging folders and arranging them by month.

2007 22

How do you stay organized?

Laughing all the Way to Work

I replied to this question on a Linked In forum so thought it was worth repeating here. If I was an employer, I would want to ask this question of any admin who was applying at my organization. An admin has to be a strong organizer so they don't want to hire someone who isn't. then go through my emails and prioritize what is urgent for the day.

Thinking Outside the Job Description Box

Laughing all the Way to Work

Today’s assistants are computer savvy, smart and up-and-coming, and consider themselves professionals in the workplace. They are no longer stuck within the job description box, but have the freedom to break out of the mould and redefine their roles and sometimes even change their careers. Here are some ideas to get you thinking in that direction.

2008 16

At Your Service

Laughing all the Way to Work

The admin role is a service-oriented position. Basically we are there to serve management - whether that be one executive or multiple managers and staff members. Managing our time can become more challenging when serving more than one person. find when we are part of a functioning admin team, then we can show that even more.

Retirement

Laughing all the Way to Work

I haven't been posting in awhile as I have been considering retiring the blog. will continue to write a few articles now and then, but have been spending more time on finalizing another book, giving webinars on minute taking and I would like to expand into other speaking opportunities where I feel my expertise can be used.

Proofreading

Laughing all the Way to Work

I've mentioned this before, but it is true -- proofreading is a lost art. think people are over confident with spell check and forget that it can only do so much. Lists: I was working with someone and we were comparing a list to make sure we had all the right people with their names spelled right, correct title and address.

Remembering 9/11

Laughing all the Way to Work

It's hard to believe it was 10 years ago today that this tragedy happened. It was certainly an event that changed a lot of things in our world and I'm sure each of us can remember exactly where we were on that fateful day. heard one of the wives speak whose husband was a pilot on the second plane that crashed into the World Trade Centre.

Your secret is safe with me.

Laughing all the Way to Work

Whether you are an Executive Assistant or an Administrative Assistant, email management of our boss's account has become a big part of our jobs. But with that job comes responsibility and accountability. Depending on what your boss's title is we are often privy to some very confidential information. Is this email for my action? We laughed!

Minute taking webinar

Laughing all the Way to Work

Join me for an effective minute-taking webinar on Thursday, July 28 at 1 p.m. EST If you are interested, you can register here. effective meeting minutes professional assistant Administrative Assistant

Silence is golden

Laughing all the Way to Work

Hi everyone, I have been offline for a bit and wanted to touch base so you know I haven't left the planet :) I am planning on adopting a teenager and am going through the stages for that. As you can imagine, it is not without its hiccups, but hopefully I will be welcoming someone into my home by early August. The fun just never stops. Patricia.

Five Psychology Tips for Office Survival

Laughing all the Way to Work

This is a guest post by Allison Gamble, a content writer representing psychologydegree.net. thought it was relevant as the workplace is often filled with office politics and misunderstandings that can make your work experience quite miserable. Psychology is the study of mind and behavior and offers us insight into why people act the way they do.

Guidelines for correspondence

Laughing all the Way to Work

Recently at an admin meeting I went over these guidelines with our team and wanted to share them with you. When addressing correspondence you should ensure you have the correct date, name, title and full address. It is worth the check to make sure this information is correct. Do you think they are going to take those letters seriously?

Why I love my job?

Laughing all the Way to Work

OK so I don't love it, but I do enjoy it. have always enjoyed the places I worked.

2008 11

Envelope please.

Laughing all the Way to Work

One of my assistant's responsibilities is logging correspondence, preparing address labels for envelopes and completing the mail out. It is inconvenient to say the least. The program installation took only five minutes. Another bonus is you don't have to deal with ink cartridges or toner as it is a direct thermal printer. Patricia.

Calendar Clarity

Laughing all the Way to Work

Sometimes I find meeting requests are not as clear as they could be. like to see at a glance who will be at the meeting, what the purpose is and where the meeting will be held without having to open it. You can add the agenda to the meeting request by attaching it. To add an attachment, click on the Insert tab and choose Attach File or Attach Item.

Managing your Boss's Inbox

Laughing all the Way to Work

Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. This in turn makes us very busy as well. I can hardly keep up with my own e-mails at times let alone someone else's account

The Performance Appraisal: How are you Performing?

Laughing all the Way to Work

I don’t look forward to filling out my performance appraisal form, especially the self evaluation part. My mind seems to go completely blank when it comes to listing my achievements and what goals I want to accomplish. It reminds me of when I went to a doctor’s appointment while I was pregnant. Don’t let it sneak up on you? What are Your Goals?

The Art of Minute Taking

Laughing all the Way to Work

Minute taking is an art! Anyone who is good at it is to be commended. have never had to take minutes, but I almost did many years ago. My boss came to my desk and told me he needed me to take minutes for a meeting. I was not aware of the meeting so I wasn't prepared. As my boss and I entered the meeting room I heard, “Surprise”! Use business words.

Magazines for the Administrative Assistant

Laughing all the Way to Work

I just got my new issue of OfficePro (the IAAP magazine for office professionals) and it was a great read on the bus the last few mornings. Some highlights are: Corporate Gift Giving, which is a good article for this time of year with some excellent information on this topic. And more. It doesn't hurt to ask.

Telephone Message Tips.

Laughing all the Way to Work

I send telephone messages to my boss by email rather than writing it on a telephone message pad. That way it won't get lost in the pile and saves on paper. You could also open a folder in Outlook for Telephone Messages if that would be useful to refer back to. always identify myself and give my title.

Advanced Minute Taking webinar on July 6, 2016

Laughing all the Way to Work

After a wonderful experience at the AdminPro Conference in Orlando, Florida on June 14-17, 2016, I feel invigorated and ready to go. We can learn so much from each other and learn with did. Especially at the roundtable event where participants had 25 minutes to sit at the various speaker tables and ask questions. hope you can join us.

The Executive Assistant

Laughing all the Way to Work

Being an Executive Assistant is more than just a title. Now that I am looking at it from an Administrative Assistant's perspective, I see the EA role as being someone to look up to and seek guidance from. It should be someone who has experience and knows their way around an office. The person should also have initiative and be an ideas person.

Minute-taking Q&A

Laughing all the Way to Work

In preparation for the AdminPro Forum on June 15-17, 2016 in Orlando, Florida, here is an article with some Question and Answers about Minute taking. For more information on AdminPro Forum 2016, please click on the website and if you are able to join us, please register at this link. hope to see you there

2016 2

Different Strokes for Different Folks

Laughing all the Way to Work

It's funny how as I have moved through my career from office to office the way I organize myself has changed. The CEO also was a frequent traveller to cities near and far. became very familiar with time zones and making travel arrangements. very rarely needed to use task reminders, but did use them on occasion.

Skeleton Staff

Laughing all the Way to Work

During the holidays it is important to have people in the office to keep things going. like working during this time because you can get so much done that you normally don't have time to do. Here are some of the things I will be doing: Cleaning out my desk drawers - I just started this job a little over a month ago. Getting into a routine.

Working 9 to 5

Laughing all the Way to Work

Dolly Parton's Nine to Five no longer applies to me. I've become an early bird. For those who know me that will seem almost impossible, but I've done it. At least during the work week and it's proving to be very interesting. I was always a 9 to 5 person, but would typically arrive a few minutes late. Coming in early has other advantages.

New job, new culture, new language

Laughing all the Way to Work

Starting a new job is more than just changing where you work. You have to learn a whole new way of doing things, from how to log onto the computer to filling out a purchase order form. There is a new work culture to adapt to and a new language of acronyms to try and sort out. That has been good advice. And other times I just read as much as I could.

I'm back!!

Laughing all the Way to Work

In 2008 I took a job as an Executive Assistant and Corporate Secretary to a non-profit corporation. My daughter had just left home and I was a empty nester so I had time to try something different and put some time and effort into a new position. This position was certainly different than anything I had ever done. And travel he did.

Calendar Management

Laughing all the Way to Work

I share the CEO''s Outlook calendar with my assistant. Since we both book meetings for him, it is important if we have proposed dates for a meeting that we secure them in his calendar so one of us doesn''t use it for another meeting. This is helpful if either of us is away so we can easily take over from the other. It''s at 1 p.m.

Filing Rules

Laughing all the Way to Work

I found this great site with basic filing rules for names. found it very useful so I thought I''d share: [link] I''ve also added it to my sidebar under Filing for your future reference. Patricia

Minute-taking Webinar

Laughing all the Way to Work

I hope everyone is enjoying their summer. My next Minute-taking webinar is on August 30. hope you can join me. The more you can learn about it, the less scary it will be. Patricia