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Thank you for joining our Admin Blog-a-thon, what’s next?

Office Dynamics

IAAP teamed up with Staples to #CelebrateAdmins. Wow, what a fabulous April! Business Management Daily had a daily free download or gift.

IAAP EFAM Event: My "Admin Work Bibles" Become a Necessary Staple for Progressive Administrative and Executive Assistants

Office Dynamics

Admin Assistant Training Career ManagementI just got back last night from Minneapolis and the IAAP EFAM. What a great idea! Thanks to all of you who wanted pictures with me. By the end of 4 hours, my smile was glued on and I barely had a voice left to speak. Admins are the best! You are the glue that holds everything together.

IAAP EFAM Event: My "Admin Work Bibles" Become a Necessary Staple for Progressive Administrative and Executive Assistants

Office Dynamics

Tags: Admin Assistant Training Career Management

15 social media and technology trends for 2015

Practically Perfect PA

It has never been a better time to join in with social media and use the content generated on these platforms to bolster your training needs.

Colour Coding Works.

Laughing all the Way to Work

Laughing All the Way to Work: A Survival Blog for Todays Administrative Assistant We all have to work, but who says we cant enjoy it too! 23, 1 p.m.

Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Productive & Organized

Thanks to Peter Coombs of FRONTLINE Training & Consulting. 4. Staple the cards into a little notebook, one card per page. Scan It!

20 Clipped Forms and Their Place (If Any) in Formal Writing

Daily Writing Tips

Burger : If ever a reference to this fast food staple makes its way into formal writing, the short form of hamburger is just as likely to appear as the long form. 4. Clipped forms, shortened abbreviations of words, have a checkered history. Some are acceptable in formal writing, and others aren’t. Spelling

What happened to customer service at Sears?

Service Untitled

After all Craftsman tools have always been a male Christmas present staple; for all those weekend home chores. So what has happened?

How to Nail a Great Internship

On The Job

I live in a city with a major state university and things are starting to get a little crazy this week. It can only mean one thing. Follow up.

Hosting Your Own Teleclass? 6 Dos and Don’ts for a Successful Outcome

Office Organization Success

Don’t staple your notes together but do number your pages. Hosting teleclasses is one of my absolute favorite list building strategies. .

The Annoying Comma and Other Administrative Headaches!

Office Dynamics

Staple that little note you made right there on the page. And speaking of closing gaps, do look around our website for classes, CDs, books and training that will take you where you want to be! Admin Assistant Training Self Development Stress Management TechnologyPerhaps you’re a whiz-kid at comma usage. It’s okay. Great!

The Annoying Comma and Other Administrative Headaches!

Office Dynamics

Staple that little note you made right there on the page. And speaking of closing gaps, do look around our website for classes, CDs, books and training that will take you where you want to be! Admin Assistant Training Self Development Stress Management TechnologyPerhaps you’re a whiz-kid at comma usage. It’s okay. Great!

How to Deal With Rejection: 5 Fresh Ways to Look at Getting Rejected

Brilliantly Better

Learning how to deal with rejection is tough. Why do you react to some things, while I do not? Here are 5 fresh tips on how to deal with rejection: 1.

Age of Conversation 3: It Is In BookStores and Available On-Line

Make or Break Moments

Yours truly has a chapter in this book as well as in the Age of Conversation 2.  Read all about it and then order your copy. 

Are You Putting Off Having a Baby in This Bad Job Market?

On The Job

And yet, thousands of pregnant women go to work every day, giving the job 100 percent, even if they feel like crap and raging hormones have them considering stapling a co-worker to the wall. Anyone who has ever been pregnant on the job knows it's not easy. You try not to barf in meetings. When that passes, you can't stop eating.

The pronouns you use can reveal a lot about where your head is

Laughing all the Way to Work

Put it on paper - If there is an overlap and you get time with the new person to train and orient them that would be the ideal situation, but that doesn't usually happen. It is my junk drawer with clips and staples and just about anything I might need during the day. Sometimes it has been hard. want to tie up any loose ends.

Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Three questions pertaining to customer service became staples: How satisfied were you? What could we have done to improve our service?

Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. Service Untitled The blog about customer service and the customer service experience. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)