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The Post Office Expanding Use of Contingent Workers

Small Business Labs

Postal Service in the Wall Street Journal. Twenty percent of all our employees today are 'noncareer flexibles' [part-time], up from about 8% two years ago.  According to a labor report written by the Post Office in 2011 , they are looking to grow their contingent workforce to 30% of their total workforce by 2015.

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Elevator Etiquette 101: Going Up?

Professional Assistant Blog

Home About Me Advertise Elevator Etiquette 101: Going Up? This, of course, can be a nightmare, since you could be walking up many flights. If you end up standing right near the buttons, people expect you to be the conductor. No one wants you to report the weather. That’s what The Weather Network is for.

Etiquette 100
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"Excel"ing to Create Subtotal Row Totals

Professional Assistant Blog

They ask you to create subtotals for the latest sales report, but want you to only send them the revised spreadsheet showing the subtotal rows. One of my managers wanted me to use our sales tracking software to create the sales report for a particular product. I was able to put the entire report together within a matter of minutes.

2008 100
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Overworked? Unload Your Workload to a Freelancer!

Professional Assistant Blog

Whether you need help fixing up that company website, proofreading a report that your boss needs right away or even compiling reports that your boss gave you today and is asking for you to complete it yesterday. Hiring a freelancer can have great benefits. Truths of a Shy Writer can help you when you’re in a bind.

2008 100
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How to Write Effective E-mails

Professional Assistant Blog

You want to tell your co-worker that you need to get a report from them within the hour. Yet you go on and on about how you want it to look, going into great detail of the type of report you want. Avoid any attachments, since it could clog up the receiving person’s e-mail account (unless it’s absolutely necessary).

2008 100
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Service Untitled» Blog Archive » Building customer relationships.

Service Untitled

By helping employees understand spending behaviors and customer reasons for calling, an immediate emotional and loyalty connection can be made when a customer calls to perhaps report a change of address. American Express reports their customer satisfaction statistics are on the rise, and customer satisfaction rates have climbed dramatically.

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Writing when you don't know what you're talking about.

Laughing all the Way to Work

My boss tells me I should be able to write a letter or a report on something even if I dont know the subject that well. Read their letters and reports and see how they craft their words. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca