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It’s time to review (or create) your document retention policy

BMT Office Administration

They create a document retention policy that clarifies what needs to be saved, where, and for how long. Sticking to a set record retention policy eliminates guesswork and promotes efficiency. Businesses and nonprofits of all sizes should possess a written-out document retention policy. Such action raises concern about cover-ups.

Policies 105
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7 Examples of Good Customer Service to Build Customer Loyalty

Success

After making a purchase from its site, reward program members are requested to leave a review. Social listening and response is key. Social listening at its simplest means paying attention to your social media pages. It requires employees trained to be confident. 1 spot for employee training for good reason.

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12 Last-Minute Gift Ideas For Digital Nomads

Allwork

Digital subscriptions for learning, social media management, taxes and more are perfect choices for last-minute gifts. . Allwork.Space earns a small commission when you click an affiliate link and make a purchase, at no additional cost to you. Learn more in our website policy here.   .

Gifts 289
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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

Beyond that, droves of companies that were inexperienced with remote work were creating monitoring policies for the first time. If you’ve ever called a customer support line, you’ve likely heard the classic automated phrase, “This call may be recorded for quality assurance or training purposes.”. In fact, it would be illegal to do so.

Filing 52
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Customers Have to Pay at Claire's

Make or Break Moments

The sales associate greeted us with a smile, a basket to gather our purchases and the knowledge that you can get a pair of earrings free with the purchase of two other pair. My daughter finally made her selections and I retrieve my checkbook only to discover that I can only write the check for up to $40 of the purchase.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. And with online reviews so common at Google and Yelp, a “best practices” policy will do more than increase customer retention. I recently experienced this with a camera purchase. Earn back a lost client.

Gifts 279
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I’m telling my friends about the bad customer service

Service Untitled

At the time and day this poor service happens we are angry, and we vow the moment we get home we will get a letter out to the CEO of the company and reiterate the miserable events of either our last purchase or service. How many times have any of us just left our would-be purchases on the ledge or on the counter because service was so slow?