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Phone Answering: In-house or Outsource?

Small Business CEO

Much like the greeter at an exclusive condominium complex, or delivery driver from your new favorite restaurant. A good impression makes it much easier to maintain relationships with customers, suppliers, and partners. … The post Phone Answering: In-house or Outsource? appeared first on SMALL BUSINESS CEO.

Phones 46
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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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How can assistants stay on top of the scene?

Practically Perfect PA

Will you be able to reel off a list of the best restaurants in that part of town? Along with everything else that is asked of assistants we do have to possess some sort of encyclopaedic knowledge of the world’s best restaurants and hotels. Keep a list of great restaurants and add to it whenever you come across a new suggestion.

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Ultimate travel itinerary

Practically Perfect PA

A small list of good restaurants close to the hotel or office. If your Director has a smart phone or tablet then do make use of online city guide apps. Choosing a supplier for your office is not easy, particuarly when it comes to business travel. A list of the hotel amenities, such as free Wi-Fi, a gym, a hair dryer.

Travel 100
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A visit to ExCeL London

Practically Perfect PA

There are plenty of coffee shops, restaurants, hotels and pubs all within the campus so guests are very well looked after. This must be hired but ExCeL can help with this and they do have a great preferred supplier called Blitz. The staff at ExCeL did assure me that they would help manage the relationship with the additional suppliers.

Suppliers 100
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Serviced Apartments – pros and cons

Practically Perfect PA

In addition I met with a number of serviced apartment suppliers and from the outset it was clear that the apartments were considerably cheaper than the best corporate rate I was offered at a hotel. Generally the apartments do not provide additional facilities such as a gym, restaurant or spa.

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From the archive: The role of workplace design in employee engagement

Workplace Insight

Far fewer employees have laptops (39 percent), mobile phones (40 percent) or tablet computers (13 percent) available to them at work. That will differ quite dramatically from what you need for a training session, interacting with a client or supplier, or for a videoconference with a colleague based on the other side of the globe.