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Gatekeeping: what does it actually mean?

Practically Perfect PA

I am the only person the supplier will speak to in the sector and my authority stands. This could mean monitoring their phone calls, emails and meeting requests. Follow me on Twitter: @PracticalPA. Everyone always feels that their issue is an “urgent” issue. Tanya Battel. Louise Jones.

Suppliers 100
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What being a virtual assistant is like – for me

Denise Aday

I become an important part of their business team, interacting with clients, colleagues, suppliers and even other family members. My policies are spelled out in my contract, which clients must read and sign off on before we begin working together. Loud noises, interruptions by others (sometimes hubby is home), and especially the phone.

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Small Business World News Round-up - 2009/11/10

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Help Small Businesses Hire Again : In order to ensure that the economic recovery becomes a lasting expansion, the government must enact policy to deal with employment, particularly for small businesses. External Links External Links SynergyOne.co.uk

2009 100
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Apple – the customer support nightmare – Part II: The Criminal.

The Small Business Blog

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk She then called TNT, while I was on the phone, told me to talk to the lady she connected me with and hung up!!!!! Should this be policy – they are in trouble. OnlineOffice: Overview Get the Flash Player to see this player.

2007 100
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What To Do When You've Been Insulted | Men With Pens

Men With Pens

The next time you get an email that seems to be a thinly veiled jab – or even an outright insult – to you or your work, take a deep breath, wait a bit, and write back a quick email that asks if you can discuss this either via online chat or over the phone the next day. Be friendly. Act as though nothing is wrong.

2010 40