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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or what about an elegant restaurant that has a dress code prohibiting shorts? Instead of turning someone away, a restaurant staffer escorts him to a private closet that has “loaner pants.” A couple of hours later, the happy patron pays his $200 tab; he will return to the restaurant nine times the next year.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The next day, my home state of California reported its first coronavirus death, and a week later, schools, businesses and public spaces across America began closing. Flocc alternates heads-down “red time” with Swedish fika ( a coffee break), while Glasgow call center Pursuit Marketing offers workers free breakfast before they hit the phones.

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. In an emergency, the cell phone is a useful tool.

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Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize.

Laughing all the Way to Work

Make sure that tasks directly associated with clients come first, consider the financial impact of a project and its completion date on the company, don’t let deadlines control the priority list (expense reports can wait when there are more important tasks), and consider cause and effect (do A to enable B, which accomplishes C).

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Answering Reader Mail: Green EA, Green Executive

Musings of a High-Level Executive Assistant

Try to set up the communication of the office so your boss checks their own emails and responds, but you are in charge of all the mtg coordination, phones, and anything that happens in the office. You answer the phone, book travel, offer beverages to guests, book meetings, prepare the conference room, order food, etc.

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Writing when you don't know what you're talking about.

Laughing all the Way to Work

My boss tells me I should be able to write a letter or a report on something even if I dont know the subject that well. Read their letters and reports and see how they craft their words. .© Copyright Patricia Robb 2010 16 November, 2008 Writing when you don’t know what you’re talking about. There is usually a pattern.

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. On the night of the awards Lynn reports she was sitting at a table with nine of her colleagues from HPTI including the Senior Vice-President. Her family and friends were also very excited for her.

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