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7 Examples of Good Customer Service to Build Customer Loyalty

Success

Whether you ask open-ended questions or only one to understand your Net Promoter Score , it provides an opportunity to learn your customers’ likes, dislikes, and unmet desires. Social listening and response is key. Social listening at its simplest means paying attention to your social media pages.

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Travel Blogger Karen Akpan Shares How She Journeyed From Debt to Economic Freedom

Success

Karen Akpan, known as @themomtrotter across social media, started her blog in 2017 to document and share budget travel hacks for people. The potential she saw came to life, and her blog campaigns and paid promotions grew. You can drive, take the bus, take the train,” she says. “If Photos by Alyssa Lynne Photography.

Travel 306
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7 Ways to Position Yourself as an Admin Leader

Eat Your Career

I eventually started my own company providing career coaching and training—and the rest is history! Executive Secretary magazine is a very popular, global admin-specific publication and it’s a great place to submit your first inquiry. Share Your Tips & Best Practices on Social Media. Present at an Admin Conference.

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Travel Blogger Karen Akpan Shares How She Journeyed From Debt to Economic Freedom

Success

Karen Akpan, known as @themomtrotter across social media, started her blog in 2017 to document and share budget travel hacks for people. The potential she saw came to life, and her blog campaigns and paid promotions grew. You can drive, take the bus, take the train,” she says. “If Photos by Alyssa Lynne Photography.

Travel 246
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Entries now open for the Sustainable Design Collective Annual Awards

Workplace Insight

“We are busy planning many new ideas and events for this year’s Forum with further news being announced on our social media channels.” The purpose of the Group is to promote and applaud achievements and, more importantly, to create a forum for knowledge sharing and exchange.

2023 52
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The Art of Strategic Nothingness

Success

During the decades after, each stage became an investment in the next: enhancing that college application, getting that promotion, building that portfolio. Each day, it slowly trains our brains to recognize a thought for what it is: a temporary mental state and not a bear. Hoge has found that this training can lower cortisol levels.

Stress 264
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A day in the life: Matthew Want, PA, Marcham Publishing

Practically Perfect PA

Matthew is the PA to Lucy Brazier, the CEO of Marcham Publishing which produces the amazing Executive Secretary Magazine. For any of us that have heard Lucy speak, we will know that Matthew is the person that keeps the wheels rolling at Executive Secretary Magazine while Lucy travels around the world promoting the industry.

Travel 186