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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

SEPTEMBER 15, 2009

Having to repeat information to multiple agents or to the same agent. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Why Web Copy is More than Just Words | Men With Pens

Men With Pens

MAY 2, 2010

There’s so much information around us that we filter it out just to keep sane and focused. Everyday I take time to study copywriting skills. Since this is the million dollar skill. Verizon Retreats From Plan to Offer Nexus One Service (Update2) Reply Mark W. Or what we need to do about it. Think about it.

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2010 AT&T Calendars Verizon 40
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