Industry Related Topics 
Customers Rock!
SEPTEMBER 6, 2011
Those of you only looking inside your own industry need to take a look around, as your competitors are not who you think they are – especially online. Organizations should be asking this question: Which companies have the best practices in customer focus across all industries ? Who is your customer experience competition?
Customers Rock!
MARCH 22, 2010
Michael Sansolo is a consultant and frequent speaker for the food retail industry, and is a contributing editor and weekly columnist for MorningNewsBeat.com , a daily newsletter on the retail industry. Today’s guest blogger is Michael Sansolo , author of The Big Picture: Essential Business Lessons from the Movies.
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Customers Rock!
JULY 28, 2010
Mindshare is a leader in the Voice of the Customer industry, helping companies foster consumer satisfaction, build customer loyalty, and support employee retention. Today we have a guest blogger with us here on Customers Rock!, Nate Bagley. Nate is the Social Media Expert at Mindshare Technologies. Click here to learn more about Mindshare.
Customers Rock!
MAY 10, 2012
This year, Lithium asked me to come as an industry thought leader so I could look at their event and announcements from a different perspective. I have attended two of these events in the past – as a Lithium customer (Verizon). Here are some of my key takeaways. Good News for Social Customer Service.
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