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Consumer Reports’ naughty and nice list for holiday shoppers

Service Untitled

On Monday, Consumer Reports published its first Naughty and Nice Holiday List. The input came from reporters and editors and covered shopping, travel, hospitality, and telecommunications, and identifies some good and some frowned upon shopping policies of 20 popular organizations. Publix offers some antibiotics for free.

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Gifting Etiquette at the Office: What NOT To Do!

Office Dynamics

First, you should know your company's gifting policies. Some offices don't celebrate the holidays at all. So maybe you buy a gift for his or her family or his or her pet, something small that says "happy holidays." A $120 massage you purchase by yourself is unprofessional.

Etiquette 100
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Gifting Etiquette at the Office: What NOT To Do!

Office Dynamics

First, you should know your company's gifting policies. Some offices don't celebrate the holidays at all. So maybe you buy a gift for his or her family or his or her pet, something small that says "happy holidays." A $120 massage you purchase by yourself is unprofessional.

Etiquette 100
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5 SOP examples for your business

BMT Office Administration

The finance department is responsible for approving high-value office supply purchases and reconciling expense purchases. Follow the expense policy to document any charges put on a company card. Expense policy. Review payroll reports and data. Annual company holiday calendar. Terms and definitions.

Payroll 72
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Has the holiday shopping season started off with quality customer service?

Service Untitled

On Friday, it got so bad the police were using pepper spray to fend off the over-anxious shoppers, the lines to get into stores wrapped twice around the parking lots, and employees yawned and complained as they had to report to work at “dark o’clock” and be bubbly and alert. So now statistics and polls get confusing.

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Is your customer service “naughty” or “nice?”

Service Untitled

Consumer Reports just came out with their holiday report card giving holiday shoppers some interesting facts Santa’s helpers will surely want to consider before buying gifts either at the mall or online. For the complete list of Consumer Reports “naughty” and “nice” list, please click here.

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What do re-stocking fees say about a retailer?

Service Untitled

Other stores, in an effort to boost customer loyalty offer generous return policies. Returning holiday gifts really do vary from store to store, but most stores aren’t in it for an argument, so it is always best to check each retailer’s return policies. What’s on the hard drive?