Make or Break Moments

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You've Heard of the 80 – 20 Rule???

Make or Break Moments

Glenn Friesen | Customer Service Training said, Thanks — I mention the difference only because colleagues in the distant past totally misunderstood the Pareto principle. The Pareto Principle ! Note to other readers – the 80/20 rule is not Mob Rule. Best, Glenn Friesen [link] [link] Deborah Chaddock Brown said, haha, good one.

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Is Customer Service a Tactic or a Strategy?

Make or Break Moments

A strategy – according to Dictionary.com is a plan, method, or series of maneuvers or stratagems for obtaining a specific goal or result: a strategy for getting ahead in the world. Take a look at your short term goals. bad joke – sorry about that) The same is true for tactics and strategy. hmmm sounds like the same thing.

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Three Little Words for 2010

Make or Break Moments

Using the three word system forces you to narrow your resolutions or goals for the year down to one word a piece -something you can remember, like a mantra. Tags: Chris Brogan , Goal Setting , new year , resolutions Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Put Customers Before Profits

Make or Break Moments

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. I’ll let you in on a little secret – the correct answer should be FALSE.

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1 Great Tip for Reaching Customers

Make or Break Moments

Isn’t the goal to make it easy for our customers/prospects to do business with us? Shall we make it a goal to create a mobile version of our primary money-making website by the end of summer, if not sooner? So who’s with me? Okay – it’s a deal.

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Elite Women Around the World – Make a Difference

Make or Break Moments

If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media.

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Toyota Rebuilds Trust

Make or Break Moments

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