You've Heard of the 80 – 20 Rule???
Make or Break Moments
JANUARY 26, 2010
Glenn Friesen | Customer Service Training said, Thanks — I mention the difference only because colleagues in the distant past totally misunderstood the Pareto principle. The Pareto Principle ! Note to other readers – the 80/20 rule is not Mob Rule. Best, Glenn Friesen [link] [link] Deborah Chaddock Brown said, haha, good one.
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